Wholesale Lock Manager: B2B
Hide Prices & Lock Products on Shopify
Rating
4.5
feedback
117
chart
#451
All reviews
Review RSS Feed
Dec. 4, 2025
I had an issue pop up that I needed assistance with and Karla was awesome at getting me the information needed to fix it and then followed up the next day to ensure all was good. Great service and app works great foe our needs as a wholesale website.
Nov. 19, 2025
I highly recommend this app for two reasons: 1) The support team is very helpful (shoutout to Rohan), and 2) this is the best locking app on the shopify app market. Thank you very much to everyone on the support team for helping me build a user friendly experience on my website.
Oct. 29, 2025
A very flexible and powerful app. Can do much and there's a great team behind it that answers questions quickly and help resolve everything. Would recommend!
Oct. 23, 2025
This review is specific to the teams support. They are responsive and they delve in to get problems solved! Thank you.
Oct. 10, 2025
The most important thing with any piece of software is great support. We are always delighted that when we need help and support, the team behind Wholesale Lock are there to help. Special thanks to Mehak & Abdullah who helped us recently.
Nov. 14, 2025
I have installed this app in my store and my Shopify theme needed to be tweaked to allow a certain function. Their response was extremely fast, and they were able to make the adjustment I requested. I even had another unrelated issue with my store which the staff here was nice enough to assist with . Mehak went above and beyond to help resolve an unrelated issue and I truly appreciate the phenomenal customer service and support. So far I am extremely happy with what this app does and recommend it to anyone looking for a wholesale lock for their store.
June 27, 2025
This app just plain works. It does what it says - and then some. Super easy to set up, super intuitive to use. We’ve got a lot of moving parts on the wholesale side of things, so we paired it with the Wholesale Pricing Discount app to open up even more flexibility. The two play nice together - no hiccups. Now the real kicker: the support team is top-notch. Fast response time, folks are friendly, and any issue we hit were handled right away without runaround. If you’re running wholesale like we are, this app makes your life easier. Simple as that. Highly recommend. Solid all around.
Hey Blue Ridge Bootleg, “Just plain works” is music to our ears! 🙌 Glad to hear the apps are playing nicely together and giving you the flexibility you need... no hiccups included. We’ll keep bringing the fast, friendly support so wholesale stays as simple as you put it. Appreciate the solid recommendation! — Wholesale Helper Support Team!
May 20, 2025
Initially, I believed my experience was unique, but after testing the product and reviewing other feedback, I am not surprised by the overwhelmingly positive responses. I was tasked with finding a solution to implement B2B functionality, specifically allowing selective product visibility based on customer login status. At first, I was discouraged upon learning that we might need to invest in the expensive Shopify Plus plan—an option that would make sense if business demand grew but felt overwhelming given the uncertainty of future sales. Knowing that Shopify offers a wide range of apps to enhance functionality, I came across Wholesale Lock Manager. After installing it—my first-ever Shopify app—I was impressed by how easy it was to set up. It worked seamlessly, allowing me to control access by collection, product, tag, and more. Initially, I was skeptical, expecting a catch, but it delivered exactly what I needed. I did encounter some challenges in configuring the rules—not due to complexity, but because I didn’t fully understand how inclusive and exclusive rules were applied when customers logged in. Fortunately, Mehak from the support team provided outstanding assistance. After reaching out, I not only received prompt responses but also personalized Loom videos explaining my setup and guiding me through the necessary adjustments. The support was thorough and continued beyond my initial inquiry, leaving me with multiple reference videos tailored to my actual site. If you are considering Wholesale Lock Manager or any of their other apps, I have no doubt you will receive exceptional and timely support from their team—especially Mehak.
Hey Chief Online, We really appreciate you sharing such a thoughtful review 🙌 It is great to hear the app delivered exactly what you needed for selective product visibility without the jump to an expensive plan, and that setup was straightforward for your first-ever Shopify app. We are especially glad the support experience stood out and that the guidance helped you fine-tune your rules with confidence. We will keep aiming to make sure both the app and the support stay just as seamless for you going forward. — Wholesale Helper Support Team!
May 16, 2025
A good solution to simply lock some parts of your shop regarding different customers profiles. Tech team always available and effective if you consider the time shift regarding your own area.
Hey ProTech Detailing, Glad to hear the app has been a simple solution for locking down the right parts of your shop and that our tech team has been there when you need them, time zones and all 🙌 We will keep making sure things stay smooth and effective for you — Wholesale Helper Support Team!
April 7, 2025
Support is highly recommended. They helped us achieve what we needed and went above and beyond to ensure the functionality of their app is realized accordingly.
March 20, 2025
I had an issue with the lock app and reached out to their support team. They initially estimated it might take 24 hours to resolve, but they managed to fix it in just 12 hours! The team even got on a Teams call with me to better understand the problem. Their dedication and timely resolution were impressive. Highly recommend this app for its excellent customer service and efficiency! Thank you Daniel
Hey Jack & Jill Dog Diapers, Thanks for sharing this 🙌 We are so glad we could get things sorted faster than expected and that the call helped us understand and resolve the issue quickly. We will keep working hard to deliver the same level of dedication and efficiency every time. Appreciate the recommendation! — Wholesale Helper Support Team!
March 17, 2025
Chat support with Shanna when a cache issue broke how the lock worked was the most productive chat support I've ever had. They logged in, found the issue, gave me a solution, offered support for updating our current theme as well. Great customer service.
Hey Single Speed Coffee Roasters Really appreciate you sharing this 🙌 Glad we could quickly pinpoint the issue, get you a fix, and even help with your theme update plans. We will keep making sure support stays just as productive whenever you need us. — Wholesale Helper Support Team!
March 6, 2025
Abdullah is always very helpful and the app works really well. Definitely recommend!
Feb. 25, 2025
Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently. For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart. I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!
Feb. 19, 2025
Super application ! Elle nous a permis de masquer certains produits aux clients B2C. l'integration est très rapide et Mehak est très réactive. L'application dans l'ensemble est très intuitive et il nous a été facile de masquer des produits ou des catégories entières du menu, des catégories et de la barre de recherche.
Feb. 15, 2025
Amazing. I highly recommend this company and their b2b solutions. The team went over & above to customize the application to work on my b2b website - exactly how i wanted it. 5 Starts for them for their efforts and customer service.
Jan. 31, 2025
We had been accidently operating our B2B store with out realizing our clients could see other clients products and pricing, due to our locks not being correctly applied. Obviously this is not good. I contacted them and was able to get a resolution in an appropriate time frame. Great customer support.