All reviews

Rating Breakdown

  • 5
    90% (135 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2025

Support is highly recommended. They helped us achieve what we needed and went above and beyond to ensure the functionality of their app is realized accordingly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I had an issue with the lock app and reached out to their support team. They initially estimated it might take 24 hours to resolve, but they managed to fix it in just 12 hours! The team even got on a Teams call with me to better understand the problem. Their dedication and timely resolution were impressive. Highly recommend this app for its excellent customer service and efficiency! Thank you Daniel

Using app

Over 1 year

Total reviews

16

Average rating

4.6

5 / 5 Share

March 17, 2025

Chat support with Shanna when a cache issue broke how the lock worked was the most productive chat support I've ever had. They logged in, found the issue, gave me a solution, offered support for updating our current theme as well. Great customer service.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Abdullah is always very helpful and the app works really well. Definitely recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently. For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart. I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Super application ! Elle nous a permis de masquer certains produits aux clients B2C. l'integration est très rapide et Mehak est très réactive. L'application dans l'ensemble est très intuitive et il nous a été facile de masquer des produits ou des catégories entières du menu, des catégories et de la barre de recherche.

Store

Najel

Using app

3 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Feb. 15, 2025

Amazing. I highly recommend this company and their b2b solutions. The team went over & above to customize the application to work on my b2b website - exactly how i wanted it. 5 Starts for them for their efforts and customer service.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

We had been accidently operating our B2B store with out realizing our clients could see other clients products and pricing, due to our locks not being correctly applied. Obviously this is not good. I contacted them and was able to get a resolution in an appropriate time frame. Great customer support.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Shanna was a great help with getting my locks to work correctly!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Assistenza rapida ed efficiente

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

This app works easily and thoroughly, helping me control which items are seen by the appropriate customers. Affordable and powerful

Using app

12 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 10, 2024

Headache! I kept having issues with my add to cart buttons disappearing. All the information I found was that it had to be something with the theme. I would install and publish a different theme and my buttons would come back. So I had to completely delete the theme, reinstall it along with all of my customizations. Sadly, but gratefully after the second time of this happening, I figured out it was this darn app making these things happen. I could kick myself for not realizing it the first time. JUST DONT DO IT! Save yourself a headache and frustration.

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 3, 2024

We love the app and the team was very helpful setting it up with us!

Using app

6 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 24, 2024

Customer service is awesome. Still learning the ropes.

Using app

14 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 17, 2024

Best customer service!!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 10, 2024

Great customer service! they've helped when I was stuck trying to lock things in my store. Give them a shot!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Top customer support I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I am a beginner using Shopify, and therefore Wholesale Lock Manager, so sometimes I stuck, but they were very helpfull, and never giving up on me! :) Thank you Mehak for the help!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

I am a new customer to shopify and their applications and I couldn't be any happier with the service and quick turn around I have received from the Wholesale Lock Manager app. They quickly helped me resolve the minor complications that I came across when installing, their customer service is top notch! I was also able to accomplish exactly what I needed in my store with this app for a reasonable price!

Store

My Store

Using app

4 days

5 / 5 Share

Aug. 20, 2024

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

Using app

Almost 5 years

Total reviews

4

Average rating

5.0