All reviews

Rating Breakdown

  • 5
    90% (125 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

We love the app and the team was very helpful setting it up with us!

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 24, 2024

Customer service is awesome. Still learning the ropes.

Using app

14 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 17, 2024

Best customer service!!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 10, 2024

Great customer service! they've helped when I was stuck trying to lock things in my store. Give them a shot!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Top customer support I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I am a beginner using Shopify, and therefore Wholesale Lock Manager, so sometimes I stuck, but they were very helpfull, and never giving up on me! :) Thank you Mehak for the help!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

I am a new customer to shopify and their applications and I couldn't be any happier with the service and quick turn around I have received from the Wholesale Lock Manager app. They quickly helped me resolve the minor complications that I came across when installing, their customer service is top notch! I was also able to accomplish exactly what I needed in my store with this app for a reasonable price!

Store

My Store

Using app

4 days

5 / 5 Share

Aug. 20, 2024

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

1 / 5 Share

July 16, 2024

Be wary, once you uninstall the code will remain in your template. Absolute bollocks, after uninstalling it we had plety of bugs from this app as it was blocking our variant selections and so forth, although we uninstalled it normally. Had to get a developper on the issue. If you plan on using it short term or with items with plenty of variants I would avoid at all costs!

Using app

8 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 11, 2024

Parth was very helpful, We like the app, it works great and we are very happy with it.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2024

We've been using the Wholesale Lock Manager: B2B app for a while now, and it's incredibly effective for managing our diverse customer base. It allows us to hide and lock specific products based on user profiles, which is perfect for our B2B needs. The customer support is outstanding, especially Daniel, who always provides top-notch assistance and goes the extra mile to help us out.

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 14, 2024

This is an update to my previous review a few weeks ago shown below. The team has been extremely responsive to the issue I outlined below and has now corrected it in record time. This is a support team that really cares about it's customers and their feedback. The app works great for our needs and as such I have changed my 2 star review to 5 stars. --------------------------------------------------------------------------- This app is really a 5 star app but it has one fatal flaw - It only works with your published theme so you have no ability to test this and work out the kinks without effecting your live site. I have never seen an app that makes you mess with your live site for obvious reasons. Putting this aside I was impressed with how easy the app is to hide prices and content but unfortunately this is a no go for us.

Using app

7 days

Total reviews

4

Average rating

4.3

5 / 5 Share

April 8, 2024

This is a good app, with a good communication service when needed. thanks again for your assistance as of late to resolve some changes that were needed. Now we can do what we need to do! Thanks again team.

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

March 20, 2024

I contacted them for help applying code to our website and they had it done within 24 hours. The issues that we were experiencing were solved. Loved how quickly they responded and how our website works now.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Request inquiry was a very prompt, precise and pleasant experience. Thank you.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Wonderful app and excellent customer service!! Very efficient and easy to use. Exactly what we needed for our wholesale customers. Highly recommend.

Using app

Over 3 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Customer service very helpful. I have set up very easily the app and when I had some doubts I contacted their customer service who helped me in setting up the app perfectly. Now everything is up and running and I recommend this app to everybody. Great work guys!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Have used app for 2+ years, had a problem recently and they fixed it! Great response time and customer service.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

We use this for two sites and love it, works exactly as we expected for each use case and we have had no issues. The support is truly excellent and very personal. Highly recommended.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you are loving Wholesale Lock Manager :) Let us know if you need anything in the future! Wholesale Helper Support Team

5 / 5 Share

July 28, 2023

I wanted to commend your team for the superb quality of your app and the unparalleled customer support we received. We're extremely satisfied with how user-friendly and efficient the app is. Particularly impressive was the level of dedication your support team showed during an issue we encountered. Their commitment, illustrated through an hour-long video call to resolve our issue, was nothing short of extraordinary. Thank you for the exceptional service and the excellent app. We're excited to continue our partnership.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Amazing to hear your extremely satisfied with the app and the support behind it. Let us know if you need anything in the future! Wholesale Helper Support Team