Wholesale Lock Manager: B2B
Hide prices & products with B2B login or password
Rating
4.6
feedback
121
chart
#509
All reviews
Review RSS Feed
Jan. 20, 2026
fast response, great service and user friendly
3 of our core principles! Let us know if you need anything in the future.
Jan. 20, 2026
we were answered pretty fast, and soon as we did a screen share they found out what was the issue and solved in the same hour.
Great to hear we were able to help you within the hour!
Jan. 17, 2026
This app has worked out great for us and their customer service is top notch. Shanna always responds to my email inquiries quickly and when I had some more complicated questions, Parth did a 30 minute call with me that answered all of my questions. Highly recommend!
Thanks so much for the kind words! Really happy to hear the app’s been working well for you long-term, and that Shanna and Parth were able to help quickly and thoroughly... especially jumping on a call to walk through the more complex questions. We really appreciate the recommendation! Wholesale Helper Support Team
Jan. 17, 2026
Requires some custom snippets into Shopify Liquid but the app dev team did that with no muss no fuss when i asked. In our case, we use it to hide certain products unless a shopper is logged in and their customer account is tagged "b2b". This way we need to worry less about wholesale pricing showing up in the wild and raising a ruckus with our suppliers when we sell to other businesses instead of end consumer. Seems to work quite well. Hides products from Shopify Search really well.
Yes, the goal is to hide the products and prices from a specific set of customers. Let us know if you need anything else in the future!
Jan. 14, 2026
Flexible app with a variety of great lock options - service from the support team was also quick to respond and assist us when we needed the help.
Thanks so much for being a longtime customer! Let us know if you need anything.
Dec. 22, 2025
Very happy with this app. It has so much functionality and is so easy to use. I was also having issues that were easily addressed by customer support and fixed quickly.
We are hear if you need! Thanks for the recommendation :)
Dec. 4, 2025
I had an issue pop up that I needed assistance with and Karla was awesome at getting me the information needed to fix it and then followed up the next day to ensure all was good. Great service and app works great foe our needs as a wholesale website.
Nov. 19, 2025
I highly recommend this app for two reasons: 1) The support team is very helpful (shoutout to Rohan), and 2) this is the best locking app on the shopify app market. Thank you very much to everyone on the support team for helping me build a user friendly experience on my website.
Oct. 29, 2025
A very flexible and powerful app. Can do much and there's a great team behind it that answers questions quickly and help resolve everything. Would recommend!
Oct. 23, 2025
This review is specific to the teams support. They are responsive and they delve in to get problems solved! Thank you.
Oct. 10, 2025
The most important thing with any piece of software is great support. We are always delighted that when we need help and support, the team behind Wholesale Lock are there to help. Special thanks to Mehak & Abdullah who helped us recently.
Nov. 14, 2025
I have installed this app in my store and my Shopify theme needed to be tweaked to allow a certain function. Their response was extremely fast, and they were able to make the adjustment I requested. I even had another unrelated issue with my store which the staff here was nice enough to assist with . Mehak went above and beyond to help resolve an unrelated issue and I truly appreciate the phenomenal customer service and support. So far I am extremely happy with what this app does and recommend it to anyone looking for a wholesale lock for their store.
Aug. 4, 2025
We didn't order this!
Please email us [email protected] so we can help.
Aug. 3, 2025
This app NEVER worked properly since install in October 2024. I reached out to customer support in November for help and they never helped me get it working. I disabled and deleted the lock and uninstalled the app and thought it was done with since I went with Locksmith for my wholesale lock app. However, I checked my Shopify bill recently and realized I have been charged monthly for this app since October without it ever working properly and attempting to get help and ultimately uninstalling months ago. The customer support has been non existent and even today when talking to them about this, they were rude and condescending. I would definitely NOT recommend this app to anyone.
Hi Tahoe Treats, We have attempted to reach out, help, and offered a refund. Please email us [email protected] so we can help and make this right for you.
June 27, 2025
This app just plain works. It does what it says - and then some. Super easy to set up, super intuitive to use. We’ve got a lot of moving parts on the wholesale side of things, so we paired it with the Wholesale Pricing Discount app to open up even more flexibility. The two play nice together - no hiccups. Now the real kicker: the support team is top-notch. Fast response time, folks are friendly, and any issue we hit were handled right away without runaround. If you’re running wholesale like we are, this app makes your life easier. Simple as that. Highly recommend. Solid all around.
Hey Blue Ridge Bootleg, “Just plain works” is music to our ears! 🙌 Glad to hear the apps are playing nicely together and giving you the flexibility you need... no hiccups included. We’ll keep bringing the fast, friendly support so wholesale stays as simple as you put it. Appreciate the solid recommendation! — Wholesale Helper Support Team!
May 20, 2025
Initially, I believed my experience was unique, but after testing the product and reviewing other feedback, I am not surprised by the overwhelmingly positive responses. I was tasked with finding a solution to implement B2B functionality, specifically allowing selective product visibility based on customer login status. At first, I was discouraged upon learning that we might need to invest in the expensive Shopify Plus plan—an option that would make sense if business demand grew but felt overwhelming given the uncertainty of future sales. Knowing that Shopify offers a wide range of apps to enhance functionality, I came across Wholesale Lock Manager. After installing it—my first-ever Shopify app—I was impressed by how easy it was to set up. It worked seamlessly, allowing me to control access by collection, product, tag, and more. Initially, I was skeptical, expecting a catch, but it delivered exactly what I needed. I did encounter some challenges in configuring the rules—not due to complexity, but because I didn’t fully understand how inclusive and exclusive rules were applied when customers logged in. Fortunately, Mehak from the support team provided outstanding assistance. After reaching out, I not only received prompt responses but also personalized Loom videos explaining my setup and guiding me through the necessary adjustments. The support was thorough and continued beyond my initial inquiry, leaving me with multiple reference videos tailored to my actual site. If you are considering Wholesale Lock Manager or any of their other apps, I have no doubt you will receive exceptional and timely support from their team—especially Mehak.
Hey Chief Online, We really appreciate you sharing such a thoughtful review 🙌 It is great to hear the app delivered exactly what you needed for selective product visibility without the jump to an expensive plan, and that setup was straightforward for your first-ever Shopify app. We are especially glad the support experience stood out and that the guidance helped you fine-tune your rules with confidence. We will keep aiming to make sure both the app and the support stay just as seamless for you going forward. — Wholesale Helper Support Team!
May 16, 2025
A good solution to simply lock some parts of your shop regarding different customers profiles. Tech team always available and effective if you consider the time shift regarding your own area.
Hey ProTech Detailing, Glad to hear the app has been a simple solution for locking down the right parts of your shop and that our tech team has been there when you need them, time zones and all 🙌 We will keep making sure things stay smooth and effective for you — Wholesale Helper Support Team!
April 7, 2025
Support is highly recommended. They helped us achieve what we needed and went above and beyond to ensure the functionality of their app is realized accordingly.