All reviews

Rating Breakdown

  • 5
    90% (115 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (7 ratings)

Reviews with Text

  • 99% (126)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2026

Used on a couple of our sites, can need some work to get it going depending on your theme/specific needs but the support is great and they worked with us on any issues quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're here to make sure you are successful!

5 / 5 Share

Feb. 18, 2026

Works as described and outstanding, speedy help/customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Love to hear its been outstanding partnering together!

5 / 5 Share

Feb. 18, 2026

I have been using Wholesale Lock Manager for 4 years and never had an issue until tonight(Night before our new releases). We were trying to lock our new release page and it would not work. I reached out to their support team after hours and they were kind enough to help me with the issue I was having. They walked me through the steps I needed to take and the issue was fixed. This support group was amazing and I can't thank them enough!

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your long term commitment to us! Let us know if you need anything :)

5 / 5 Share

Feb. 9, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Let us know if you need anything! - Wholesale Helper Support Team

5 / 5 Share

Feb. 5, 2026

Daniel was amazing! I hope I get him anytime I need help, he was patient, explained everything in detail and helped me accomplish what I contacted him for!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Our job is to help you succeed :)

5 / 5 Share

Feb. 4, 2026

Works as described, excellent and prompt support if any issues.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a longtime customer! - Wholesale Helper Support Team

5 / 5 Share

Feb. 3, 2026

We love this app for our wholesale coffee business. They get back to you quickly with answers! Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Let us know if you need anything in the future! - Wholesale Helper Support Team

5 / 5 Share

Jan. 20, 2026

fast response, great service and user friendly

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

3 of our core principles! Let us know if you need anything in the future.

5 / 5 Share

Jan. 20, 2026

we were answered pretty fast, and soon as we did a screen share they found out what was the issue and solved in the same hour.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear we were able to help you within the hour!

5 / 5 Share

Jan. 17, 2026

This app has worked out great for us and their customer service is top notch. Shanna always responds to my email inquiries quickly and when I had some more complicated questions, Parth did a 30 minute call with me that answered all of my questions. Highly recommend!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for the kind words! Really happy to hear the app’s been working well for you long-term, and that Shanna and Parth were able to help quickly and thoroughly... especially jumping on a call to walk through the more complex questions. We really appreciate the recommendation! Wholesale Helper Support Team

5 / 5 Share

Jan. 17, 2026

Requires some custom snippets into Shopify Liquid but the app dev team did that with no muss no fuss when i asked. In our case, we use it to hide certain products unless a shopper is logged in and their customer account is tagged "b2b". This way we need to worry less about wholesale pricing showing up in the wild and raising a ruckus with our suppliers when we sell to other businesses instead of end consumer. Seems to work quite well. Hides products from Shopify Search really well.

Using app

15 days

Total reviews

2

Average rating

3.0

Developer Reply

Yes, the goal is to hide the products and prices from a specific set of customers. Let us know if you need anything else in the future!

5 / 5 Share

Jan. 14, 2026

Flexible app with a variety of great lock options - service from the support team was also quick to respond and assist us when we needed the help.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for being a longtime customer! Let us know if you need anything.

5 / 5 Share

Dec. 22, 2025

Very happy with this app. It has so much functionality and is so easy to use. I was also having issues that were easily addressed by customer support and fixed quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We are hear if you need! Thanks for the recommendation :)

5 / 5 Share

Dec. 4, 2025

I had an issue pop up that I needed assistance with and Karla was awesome at getting me the information needed to fix it and then followed up the next day to ensure all was good. Great service and app works great foe our needs as a wholesale website.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I highly recommend this app for two reasons: 1) The support team is very helpful (shoutout to Rohan), and 2) this is the best locking app on the shopify app market. Thank you very much to everyone on the support team for helping me build a user friendly experience on my website.

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

A very flexible and powerful app. Can do much and there's a great team behind it that answers questions quickly and help resolve everything. Would recommend!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

This review is specific to the teams support. They are responsive and they delve in to get problems solved! Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

The most important thing with any piece of software is great support. We are always delighted that when we need help and support, the team behind Wholesale Lock are there to help. Special thanks to Mehak & Abdullah who helped us recently.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 9, 2025

wrote something else, providing something else

Using app

9 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 14, 2025

I have installed this app in my store and my Shopify theme needed to be tweaked to allow a certain function. Their response was extremely fast, and they were able to make the adjustment I requested. I even had another unrelated issue with my store which the staff here was nice enough to assist with . Mehak went above and beyond to help resolve an unrelated issue and I truly appreciate the phenomenal customer service and support. So far I am extremely happy with what this app does and recommend it to anyone looking for a wholesale lock for their store.

Using app

3 months

Total reviews

2

Average rating

4.5