All reviews

Rating Breakdown

  • 5
    89% (104 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 100% (117)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2023

Have used app for 2+ years, had a problem recently and they fixed it! Great response time and customer service.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

We use this for two sites and love it, works exactly as we expected for each use case and we have had no issues. The support is truly excellent and very personal. Highly recommended.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear you are loving Wholesale Lock Manager :) Let us know if you need anything in the future! Wholesale Helper Support Team

5 / 5 Share

July 28, 2023

I wanted to commend your team for the superb quality of your app and the unparalleled customer support we received. We're extremely satisfied with how user-friendly and efficient the app is. Particularly impressive was the level of dedication your support team showed during an issue we encountered. Their commitment, illustrated through an hour-long video call to resolve our issue, was nothing short of extraordinary. Thank you for the exceptional service and the excellent app. We're excited to continue our partnership.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Amazing to hear your extremely satisfied with the app and the support behind it. Let us know if you need anything in the future! Wholesale Helper Support Team

5 / 5 Share

June 27, 2023

great app. Awsome support. Best app to hide your products from other customers. I got help very quickly and my problem is solved.

Store

EASURE

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Love hearing we are the best app to hide products! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

May 31, 2023

Excellent service and excellent app. Delivers what it promises 100% Would recommend using it. We have been using in multiple stores

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Amazing to hear the app has been great, along with the support! Let us know if you need anything in the future :) - Wholesale Helper Support Team

5 / 5 Share

April 3, 2023

As of now, I've had it for only the last 30 minutes and it does exactly what I need it to do. Thank you.

Using app

25 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Great to hear...let us know if you need anything in the future by contacting [email protected] ! - Wholesale Helper Support

5 / 5 Share

March 10, 2023

Simple and easy to use app. We use to allow only spesific tag customer that allow to see, search and order the spesific product. And work well with small work by the IT team. Fast respond keep the good work.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We aim for simple and easy to use! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

March 4, 2023

Es una aplicación bastante funcional, tuvimos un inconveniente y el equipo de soporte fue muy oportuno en responder a nuestras solicitudes

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words...Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

Jan. 24, 2023

This is a great app that every store owner should have in their arsenal. Easy to use, great features. And of course the Wholesale Helper team has some of the best support of any app in the marketplace.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words and that support has been helpful. Let us know if you need anything in the future! - Wholesale Helper Support

5 / 5 Share

Jan. 10, 2023

Great product and very helpful customer service. They helped me set up the passcode locker step by step, which is the most important thing!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Awesome to hear that your enjoying the passcode lock :) Let us know if you need anything in the future! - Wholesale Helper Support

5 / 5 Share

Dec. 20, 2022

This is FANTASTIC! It does everything I want it to do. And it works great with their other products -- Wholesale Order Form and Wholesale Pricing Discount. I use them all. I also use their AR product - AReceivables. Best of all, this company's support is absolutely AMAZING. Can't say enough great things about them. :-)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for the kind words...Glad to hear WLM+ has been helpful! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

Dec. 12, 2022

My experience is more that satisfactory, Wholesale Lock Manager's customer service did an amazing work. Their answer and solutions were fast. I am really happy with the result. I recommend this app 100%.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Wholesale Helper provides top-notch customer service. They respond quickly and are extremely helpful with problem solving. Their products are crucial tools that help our business succeed. If you need a Wholesale app, this is the only one I would recommend.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Love hearing that our apps are crucial to helping your business succeed :) Let us know if you need anything in the future. - Wholesale Lock Manager Team!

5 / 5 Share

Oct. 7, 2022

This app has been vital in managing our store. This, along with the Wholesale Pricing Discount and Wholesale Order & ReOrder apps have made our store a cohesive & user-friendly experience for both our customers & our team. Having as many locks as our little hearts desire has made showing/hiding products to certain customers simple & painless. My only current complaint is that you can't lock variants, you have to lock a whole product. This means if we have a variant we want to show/hide from certain customers, we have to either duplicate the product entirely and show or hide each version to certain customers, or we have to have that variant just be a separate product entirely and show it to certain customers. Not the end of the world, but it would be a nice feature for sure. Overall, once you get the hang of it, it's pretty much a breeze. Support has been quick to respond and super helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear the locks have been helpful! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

Oct. 5, 2022

Great for keeping some products password protected. Really helpful customer service - all issues resolved quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear we are helping password protect your products! - Wholesale Helper Support Team

5 / 5 Share

May 24, 2022

They have been simply a great help, the app is user friendly and services has been spot on. Value for money

Using app

14 days

Total reviews

11

Average rating

4.3

Developer Reply

Great to hear you are getting a ton of value for the app :) - Wholesale Helper Team

4 / 5 Share

May 12, 2022

Previously I had a bad experience with this company but Seth and I talked and he restored my pay buttons. I'm grateful for this. I appreciated that he made it right. If something goes wrong in business an owner should always make it right. I will remain watchful but today I'm happy that the pay buttons have been restored. Thank you.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

I'm glad after we communicated, we were able to get aligned and on the right path forward :) Let us know if you need anything else in the future, WH Team

5 / 5 Share

April 20, 2022

AMAZING! Their support team is extremely helpful, this app was perfect for us! We wanted to hide pages from non wholesale customers and it did just that!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing the app is perfect for you need to hide pages from non wholesale customers. Please let us know if you need anything else in the future, Wholesale Helper Team

5 / 5 Share

Feb. 17, 2022

We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!

Using app

5 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 17, 2022

Used this app for approximately 6 months. We faced an issue and requested support or a resolution how to solve this issue. At first they requested access to our store that was granted. After that they blamed Shopify for having changed something. At the end of the day no resolution to our simple request and no support.

Using app

6 months

Total reviews

5

Average rating

2.4