SpurIT Wholesale Pricing
The reviews for this Shopify app are mixed, with both positive and negative feedback. One common positive theme is the excellent customer support provided by the SpurIT team. Customers appreciate the fast response times and helpful solutions offered by the support team. Another positive aspect mentioned is the ease of installation and customization of the app, making it user-friendly for merchants. On the other hand, a recurring negative theme is related to the app's functionality, specifically issues with the Wholesale Pricing Manager not meeting some users' needs. Some users found the app confusing and overcomplicated, leading to difficulties in implementing desired discount structures. Additionally, there were concerns raised about the app inserting unrelated popups during checkout, which caused frustration and led to immediate uninstallation.
Installing this app added a popup to our checkout that advertised random other products not associated with our business, website, or industry. The one that caught our attention was Sea Moss Gel, but we also saw advertisements for Capital One credit cards. Uninstalled, and no more popups. We first noticed it by adding something to your cart, then removing it without completing checkout. If they can insert code to perform this seemingly harmful activity, what other code could they include?
Thank you for your feedback! It seems there has been some misunderstanding. We are very sorry about it. Kindly know that we sent a newsletter to all merchants regarding the change in the free plan terms, and we always operate in full compliance with the platform's rules. We contacted you several times but got no response. We’d really appreciate it if you could get back to us — we’re committed to doing whatever it takes to make things right and ensure you have only a positive experience with us.
We can't say enough great things about the SpurIT support team. We had some minor problems integrating (due to our theme - not app functionality) and the support team was very fast to respond, and had a solution within 24 hours. Kiryl, and Alexander are very pleasant to work with and were a key factor in our decision to go with the SpurIT app suite.
Highly recommend this app. Their customer support is also awesome and fast to resolve any issues. Also hired them to do some coding on the app so it would work with another app. They did the coding at a great price and very fast. Easy to setup discounts and add customers
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we proud of. Please let us know if you have any other questions!
A wholesale dimension began to develop in our business. The app quickly and simply put us in the game. Kent, Flap Jack Drizzle
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