Wholesale Pricing Now: B2B
The reviews for the Wholesale Pricing Now app on Shopify are quite mixed. While some users praise the app for its functionality and great customer service, others express frustration with issues such as pricing not displaying correctly, lack of support, and glitches in the app. Positive themes in the reviews include excellent customer service, ease of use, and helpful support team. On the other hand, negative themes include pricing display issues, lack of compatibility with certain themes, and concerns about the app's functionality.
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horrible. stay away!
That’s really tough to read, and we’re sorry your experience felt this way. We’d really like the chance to understand what went wrong and help make things right. Please reach out to me directly at [email protected], and I’ll work with you directly to sort this out. - Wholesale Pricing Now Management team
the discounted price doent show up on the order form. It doesnt show up until you add it to the cart
Thanks for pointing this out. I can see how not seeing the discounted price right away could be confusing. The total updates once the item is added to the cart, but we understand it would be more helpful to show that earlier. If you’re still running into this or have questions about a specific order, please reach out to our support team so we can take a closer look and help sort it out. We appreciate you flagging this 🙌
Support team never answer
We’re really sorry to see your experience hasn’t been great so far. Our support team aims to reply quickly to every merchant, and after checking our system, we weren’t able to find any tickets or messages from your store — which means we may never have received your request. To make sure we can help you properly, I’ve just reached out to you directly via email so we can understand what went wrong and get everything resolved for you as quickly as possible. Your feedback matters a lot to us, and we’d truly appreciate the chance to turn this around. Looking forward to hearing from you!
Trying to reach someone for the 100th time when there are glitches in their app. We pay for a service that is actually making our wholesale orders harder. Someone please contact us ASAP.
Hi there, We’re truly sorry to see your experience reflected in a 1-star review, especially since we’ve been actively replying to every message you sent us. We’ve checked the history on our side, and it looks like our responses may not have reached you, as we never received a follow-up from you. We’ve just sent you a fresh email again so we can reconnect and help you resolve the glitches you’re facing. If you don’t see it in your inbox, please check your spam/junk folder; sometimes Shopify email routing causes messages to land there. We’re committed to getting this fixed for you as quickly as possible. Also, you can contact us directly from the app, using the live chat box in the lower right corner of the screen. Thanks for giving us the chance to make this right. We’re here whenever you’re ready.
Thank you so much for your 5-star rating! 🌟 We’re really glad you’re enjoying the app — your support means a lot to our team!
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