Rating

4.9

feedback

958

Reviews

chart

#133

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    30%
  • Less than a year
    58%
  • More than a year
    6%

Reviews Summary

The reviews for the WideBundle Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Najib and Ogi. Users praise the app for its ease of use, effectiveness in creating custom bundles, and its impact on increasing average order value. The support team is described as quick, attentive, and knowledgeable, with users appreciating the prompt responses and efficient problem-solving. Additionally, the app's versatility, user-friendly interface, and customization options are commended for helping merchants optimize their offers and boost sales. However, there was one negative review mentioning a technical issue that caused a significant loss in revenue for a day.

Highlights

Exceptional customer support
Ease of use and effectiveness in creating custom bundles
Impact on increasing average order value
Versatility, user-friendly interface, and customization options
One negative review mentioning a technical issue causing revenue loss

Rating Breakdown

  • 5
    94% (900 ratings)
  • 4
    3% (28 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Très bon SAV réactif et efficace !

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Najib est très réactif et professionnel. Merci

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app is the only one that helps create bundles the right way, really remarkable. There's a massive amount of customization options and the support guys have been unbelievably helpful. Highly recommended!

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 15, 2024

J'ai eu un problème pour installer l'application, ma page était complètement déstructurée après l'installation. Le service client a été très réactif et a réglé le problème très rapidement. Merci beaucoup, Ogi !

Store

Ullivia

Using app

About 3 hours

Total reviews

3

Average rating

3.7

4 / 5 Share

Nov. 11, 2024

J’ai récemment rencontré un problème technique sur mon compte WideBundle, et après avoir contacté le support, je suis vraiment impressionné par leur efficacité. Ils ont pris en charge mon souci de A à Z sans que j’aie à m’en occuper ! L’équipe a tout réglé en très peu de temps, et j’ai pu voir les résultats directement sur mon compte. C’est vraiment appréciable de pouvoir compter sur un support client aussi rapide et compétent.

Using app

About 7 hours

Total reviews

1

Average rating

4.0

All reviews

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