Veetis review for Wiio Dropshipping Fulfillment

Aug. 7, 2025

My agent was too busy to respond back to me. I literally have basic things like "can you edit the price for this order" or "customer reported damaged product" and basically I am waiting for over a week now to get a response back. When i contact the support chat via wiio.io I get "I urged your agent, he will respond back SOON", yeah it's been soon for over a week now and my orders keep flowing in, prices are not quoted properly, I have damaged orders and there is literally no one to deal with that. On top of that all orders are being shipped 1 week after paid. They don't urge orders they are delaying them. I have orders literally paid and shipped 1 week after the payment is made which is ridicilous. Additionally quantity discounts are a myth - they give me $1-2 discount for every additional unit and if customers order 3-4 I get only $4 off the COGS. When I used wiio in 2022 I never experienced these issues and agents were responsive and always there to support you. Now it turned out to be a complete joke, you can't scale, you can't get quoted, you can't get 15 minutes a week from your agent to simply have the same vision of everything. Will be switching to something different, it's crazy way to treat your customers and on top of that we as a businesses are the one who takes the damage of your incompetence and lack of action.