Win‑Win Returns for Shopify

Win‑Win Returns

The app that REDUCES returns! Incentivize to stop returns

Developer
View on App Store

Rating

5.0

feedback

3

Reviews

chart

#6,470

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Win Win Return is receiving highly positive reviews from users who have found the app to be extremely valuable for their businesses. The concept of offering incentives to customers to keep their orders and avoid returns is being praised for its uniqueness and effectiveness. Users have reported a significant reduction in return rates and cost savings on return shipping, leading to a positive impact on their bottom line. The cash-back offer feature is particularly highlighted as a standout aspect of the app, with users experiencing a high uptake of the offers without an increase in return requests. Additionally, the app is commended for easing the customer service load.

Highlights

Unique concept of offering incentives to customers
Reduction in return rates and cost savings on return shipping
High uptake of cash-back offers without increase in return requests
Positive impact on bottom line
Eases customer service load

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2025

I've only been using Win Win Return for a few days but we've already avoided 3 customer returns by offering them a 25% cashback deal. It also helps ease up our customer service load. Small sample size so far, but I predict this app will be very valuable for our business moving forward.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Really unique concept of offering an incentive for customers to keep their orders. We ship heavy items and return shipping/reshipping becomes very costly. Win-Win returns has significantly reduced our return rates and had a major impact on our bottom line. Would highly recommend if you are in a competitive niche or if your products are expensive to ship.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Nothing else like this app particularly the cash-back offer feature. It automatically displays an offer to the customer when they request a return, and we are seeing a high uptake of these offers, but no increase in returns requested. This means we're saving revenue and it has also lightened our customer service load.

Using app

9 days

Total reviews

8

Average rating

4.3

All reviews

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