Hickey Freeman review for Winback: SMS Marketing
Dec. 20, 2022
Application has no possibility of configuration. It keeps sending text messages to our POS customers, when we cancel or modify an order at the POS. It should only be concerned with online orders. There is no such thing as an abandoned POS cart!!!
Developer Reply
Hi Hickey Freeman, We apologize for any inconvenience that our app may have caused. We understand the importance of differentiating between online and POS orders, and we took your feedback into consideration. The issue has been fixed in an update. We also emailed you an offer of a gift to make things right, and we wanted to let you know that the offer is still available. Thank you for bringing this to our attention.
Developer
Shopify App Store