Winback: SMS Marketing
Drive More Revenue with SMS Marketing - Get High ROI...
Rating
3.6
feedback
44
chart
#17,328
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
16%
-
Less than a year
64%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of 1-star ratings highlighting issues such as unresponsive customer support, app malfunctions, and lack of configuration options. Users have expressed frustration over credits they couldn't use, app not working, and difficulties in canceling subscriptions. On the positive side, 5-star reviews praise the app for generating extra revenue, ease of use, and effective customer support, particularly mentioning a helpful team member named Joe. Users have reported increased sales, reclaimed revenue from abandoned carts, and positive experiences with SMS marketing campaigns.
Highlights
Review RSS Feed
All reviews
Nov. 15, 2025
I have been messaging as I have credits that I paid for that I cannot use. and no one is getting back to me!
June 7, 2024
The app no longer works, yet they will still continue to charge your subscription on a monthly basis. SMS messages aren't being sent and their analytics tool isn't reporting. We've messaged their support several times and they are unresponsive. They wont cancel your subscription either, you will need to reach out to Shopify support to assure they remove the subscription.
April 21, 2023
Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing
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