Winback: SMS Marketing
Winback: SMS Marketing
Rating
3.8
feedback
89
chart
#9,667
All reviews
Rating Breakdown
Review RSS Feed
April 21, 2023
Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing
March 30, 2022
Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.
Hi Sock Mafia, Thank you for your kind words! We're thrilled to hear that you find our app simple to use and that it's been beneficial for your store. We appreciate your recommendations to friends as well. If you ever need any assistance, don't hesitate to reach out! Best regards, Gabriel
Dec. 27, 2021
The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!
Hi GymDeity.com, We're so glad to know that you've been enjoying our SMS features for over a year now! Your success and growth mean a lot to us, and we're here to support you in any way we can. If you ever need anything, just let us know. Warm regards, Gabriel
Sept. 22, 2021
I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.
Hi SaqoyahsBeautyBar, Thank you for sharing your positive experience with our app! We're excited to see the results of your upcoming campaigns and are here to help you achieve even greater success. If you ever need assistance or have questions, feel free to reach out. All the best, Gabriel
Sept. 6, 2021
The best app out there! Love the features and tracking. If you are serious about your e-commerce business this is the app you need installed ASAP!
Hi Boss Bears, We're thrilled to hear that you find our app to be the best out there! Your satisfaction and success are our top priorities, and we're committed to providing you with the tools you need for your e-commerce business. If you ever need help or have questions, just let us know. Cheers, Gabriel
May 23, 2021
Joe has been really helpful with trying to get me a great ROI. made 30k in sales over a few months. Well done team
Hi L. EYES Eyewear, It's fantastic to hear about the amazing ROI you've achieved with our app! We're proud to have been a part of your journey and success. Thank you for your kind words, and if you ever need any help or support, we're always here for you. Best wishes, Gabriel
May 20, 2021
I am extremely happy to recommend this app. It has already generated over $2,000 in extra revenue!
Thanks! Hopefully this is just the beginning of your extra revenue. We will keep pushing for more!
May 20, 2021
Easy to install and customer service is quick to respond and assist. I recommend this for your business it has helped recoup abandon sales.
Thanks! We love helping, especially driving incremental revenue/sales.
May 20, 2021
Love this app! Customer Winback and Abandon Cart have generated close to $250,000 in extra revenue in the 10 months we have been using it. They quietly do their thing in the background - it is only when you look at the data do you realize how effective it is.
Hi Ocha & Co., We're thrilled to know that our app has contributed significantly to your revenue growth over the past 10 months. We love being able to work quietly in the background while making a big impact on your business. If you ever need any assistance or have questions, please don't hesitate to reach out. Warm regards, Gabriel
May 19, 2021
Very easy to use and effective app. The developers are quick to reply and are willing to help however they can!
Thank you! We love your products and are excited to help you scale. - Joe
May 19, 2021
This staff is amazing. I am not really tech savvy but this time has already helped me out significantly. I have noticed a huge difference since I have downloaded this app. I highly recommend them.
We see major potential in your store and products. I'm pumped to really scale this store with you!
May 3, 2021
SMS is so much better than email or retargeting. Night and day difference. I was nervous about starting with SMS and did not want my customers to get upset about this intimate way of reaching them. But the app respects customers "awake hours". And the default settings and default messages are also very respectful and effective. I've installed this app on all my stores. Super easy and quick to get going with SMS marketing
You hit the nail on the head, with proper messaging it can do more than just notify, it can build a more loyal customer base. Plus SMS has a 98% open rate, no other medium comes close to that.
May 3, 2021
I Love this app! 15+sales in the early stages and I'm just getting started. I had a lot of questions and Joe helped answer all quickly and provided guidance on how to increase sells. He went above and beyond by scheduling a zoom call as an intro and helped me until I succeeded. If you want to feel like the people behind the app are cheering for your success, get this app! Thanks again for all your help Joe.
Been enjoying watching your growth and scale with Winback, sales are booming! Keep up the great work.
April 30, 2021
This app is amazing for winning back customers, gathering reviews, and sending out SMS campaigns. Joe is great help, sending custom videos of suggestions to help bring back more customers and increasing sales. Would definitely recommend this app.
Thanks Ari, you have been great to work with too! We love watching our stores grow with us. Nothing beats the ROI of SMS, nothing!
April 24, 2021
The app is amazing. Very simple in use with great results! Joe is a great person and very helpful! He sent me video recommendations to help me improve the performance even more! Support is great! He replies on emails, even on weekends! Definitely recommended! Nick
Hi Nick, Thank you for your wonderful review of our app! We're delighted to hear that you've found it simple to use and effective in delivering great results. It's great to know that Joe has been very helpful and provided you with valuable recommendations to improve your performance even further. We truly appreciate your recommendation, and if you ever need any assistance, don't hesitate to reach out. Best regards, Gabriel
March 31, 2021
Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick to respond to any questions and even hop on a fast zoom call full of advice! If you're looking for an app to text - LOOK NO FURTHER. Seriously the best investment that has paid for itself a thousand times over by now. Thanks Winback & Joe!
Hi Booty Scrunch Mami, We're absolutely thrilled to hear about your success with our app and the impressive reclaimed sales figures! It's great to know that our easy-to-use features and responsive support have made a difference for your small business. Thank you for your kind words, and if you ever need any help, just let us know. Best regards, Gabriel
March 30, 2021
Lots of reclaimed sales from abandoned carts. I had no idea how much revenue was lost due to this! Increase of over 15% in sales in the first month the Second month on track to do the same! Great system Highly recommend it!
Hi Acoustic Vibes Music, It's amazing to hear about the significant increase in sales you've experienced with our app! We're happy to know that our system has made a difference for your business, and we truly appreciate your recommendation. If you ever need any assistance, feel free to reach out. Warm regards, Gabriel
March 29, 2021
SMS marketing has been the BEST! They are quick to your emails and responses, also provides feedback on how to help with your conversion rates! This has been one of the best SMS texting programs we have found!
Hi Mama llama's Barn, We're delighted to know that our SMS marketing app has been the best for you! Our team is always here to provide quick responses and helpful feedback on your conversion rates. Thank you for your kind words, and if you ever need any support, we're just an email away. All the best, Gabriel
March 25, 2021
Being in the UK, the SMS rates are higher than US. But this app has the lowest rates we found for the UK (cheaper than smsbump and postscript). We only use it for abandoned checkouts because of the UK costs. But it's still a very good ROI, getting us 60+ sales per month. It's simple and it works. And you just set it and forget it.
Hi MADEBYSUNDAY.COM, Thank you for sharing your positive experience with our app, especially regarding our competitive SMS rates for the UK market. We're glad to hear that our simple, effective solution has been providing a good ROI for your business. If you ever need assistance or have questions, don't hesitate to get in touch. Best wishes, Gabriel
March 23, 2021
Great app, helped recover abandon checkouts on my store. Great support received from Joe as well. I recommend.
Hi Vagabond Life, We're glad to know that our app has been helpful in recovering abandoned checkouts for your store, and that you've received great support from Joe. We truly appreciate your recommendation, and if you ever need any help, just let us know. Cheers, Gabriel