Montreal Mink review for Winback: SMS Marketing
Aug. 7, 2020
I actually really like the app but, woke up to some unprofessionalism from WinBack who removed the app from my store. Why? Apparently my free account “wasn’t approved.” Believe it or not I actually got an email that they’re “financially unable to support my account”. Good app just don’t get too attached because they do change plans and do not honour what you already have. UPDATE: Go figure after calling my phone 5 times and begging in email to remove my HONEST REVIEW they turn to deformation. Of course I didn’t pay because the services were free up to 250 messages which I didn’t use. Joe if you need to feed you family with your app I suggest you do not spam peoples instagrams with a pitty story about your family just for people to change HONEST REVIEWS. Make your business better, leaving petty lies in your review section says more about you then it ever will about me. But I hope everyone does google MontrealMink.com More traffic, More income
Hi Montreal Mink, We apologize for any confusion or inconvenience you've experienced with our app and account policies in the past. We want to assure you that Winback is now under new ownership and management, and we are fully committed to providing the best service to our customers. We'd like to discuss your concerns and find a way to make things right, ensuring that you have a positive experience with our app moving forward. Please feel free to reach out to me at [email protected], and we can work together to address any issues and improve your experience. Thank you for your feedback, and we hope to hear from you soon. Best regards, Gabriel