Rating

4.8

feedback

135

Reviews

chart

#2,266

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    18%
  • Less than a month
    29%
  • Less than a year
    29%
  • More than a year
    16%

Reviews Summary

Sales Rocket is highly praised for its wide range of features that help boost sales and streamline marketing efforts. Users appreciate the excellent customer support provided by the team, with many mentioning specific support representatives who were helpful and responsive. The app is commended for its ease of use, cost-effectiveness, and ability to replace multiple other apps with its all-in-one functionality. However, there are a few negative reviews mentioning issues with pricing changes, lack of customization options for certain features, and difficulties with specific integrations like multilingual support.

Highlights

Wide range of features for boosting sales and marketing efforts
Excellent customer support and responsiveness
Ease of use and cost-effectiveness
Issues with pricing changes and lack of customization options
Difficulties with specific integrations like multilingual support

Rating Breakdown

  • 5
    92% (124 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (135)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 30, 2025

Sales Rocket has been functioning very well with my business needs. They are quiet reasonably priced. And have an extremely supporting customer service team. Highly recommended...

Using app

About 4 years

Total reviews

4

Average rating

4.3

5 / 5 Share

June 25, 2025

Great app, I wnated for low stock alerts and works fine!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We are pleased you are happy with our product.

5 / 5 Share

Feb. 25, 2025

ROCKET Sales Pop Up & FOMO is a fantastic app! The support team was perfect—quick, helpful, and efficient!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 14, 2024

I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me. Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer. EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.

Using app

Over 3 years

Total reviews

7

Average rating

3.9

Developer Reply

Hi ZZ Reroll, Thank you for bringing this to our attention. I’m truly sorry to hear about the unexpected reset of your product reactions. I can understand how frustrating and disheartening this situation must be, especially after using the app for over three years and accumulating so many valuable reactions. We take these concerns very seriously and are currently investigating the issue to understand what went wrong. I assure you that our team is committed to resolving this matter and restoring the integrity of your data. Our support team has reached out to you requesting more information to help us resolve the problem, but we haven’t yet received the details needed to proceed. Please provide the additional details at your earliest convenience so we can expedite the investigation and work towards a solution. Your feedback is invaluable, and we appreciate your patience as we address this problem. We hope to regain your trust and provide a more reliable experience in the future. Best regards, Cristal Tech Support Manager

5 / 5 Share

Aug. 8, 2024

Great little app - lots of features - and support is great!

Using app

Over 5 years

Total reviews

12

Average rating

5.0

Developer Reply

Hi ibigboi.com, Thank you for your kind words! We're thrilled that you're enjoying the app's features and that our support has been helpful. Ensuring you have a positive experience with both the app and our team is what we strive for. We appreciate your feedback!

All reviews

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