ROCKET: Sales Pop Ups & Popup
ROCKET: Sales Pop Ups & Popup
Rating
4.8
feedback
582
chart
#1,776
All reviews
Rating Breakdown
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Sept. 14, 2024
I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me. Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer. EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.
Hi ZZ Reroll, Thank you for bringing this to our attention. I’m truly sorry to hear about the unexpected reset of your product reactions. I can understand how frustrating and disheartening this situation must be, especially after using the app for over three years and accumulating so many valuable reactions. We take these concerns very seriously and are currently investigating the issue to understand what went wrong. I assure you that our team is committed to resolving this matter and restoring the integrity of your data. Our support team has reached out to you requesting more information to help us resolve the problem, but we haven’t yet received the details needed to proceed. Please provide the additional details at your earliest convenience so we can expedite the investigation and work towards a solution. Your feedback is invaluable, and we appreciate your patience as we address this problem. We hope to regain your trust and provide a more reliable experience in the future. Best regards, Cristal Tech Support Manager
Nov. 15, 2019
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Hi UrbanShoot, do you need any help? Feel free to reach out to [email protected]. Thanks!
June 11, 2019
It's a good app for what it does but looks cheap to me. Scammy even. I might delete this app soon, but I will give it a good run
April 13, 2019
Just got started! Waiting to see how it performs. Just signed up and redoing my products and using social proof.
Sept. 23, 2018
Time is so small ! many spam its to much please, where we can put 30 seconds between each orders spam ??
March 31, 2018
Just Installed it -Easy to install -Easy to use -Looks great I have only given 3 because i have not yet run it to see if my conversions have increased. If conversions increase then happy to give it 10/5