ROCKET Sales Pop Up & FOMO
The reviews for the Sales Rocket app are mixed, with both positive and negative feedback from users. Positive aspects include the app's wide range of features, helpful customer support, and ease of use. Users appreciate the all-in-one nature of the app, which replaces the need for multiple other apps. The customer service team is praised for being responsive and efficient in resolving issues and customizing features to match users' themes. On the other hand, negative reviews mention issues such as unexpected charges, bugs causing discounts to be applied incorrectly, and lack of customization options for certain features like sales notifications. Some users also expressed frustration with data loss and unresponsive support in specific situations.
THIS APP IS A SCAM, DONT INSTALL TO YOUR STORE. YOU WILL LOST THOUSANDS OF DOLLAR. Been using this app for at least 5 years.... Today, suddenly this damn app bug out and make a $100 discount code to one of my customer. The customer basically get a free $100 worh of product for paying nothing. To make it worse, when I raised the concern the support team treat me like an idiot that do not know how to navigate the app. Hey, I have been using this app for 5 years, I know how the discount work, how to navigate those BASIC thing. Your app caused me to lost $100 and you now throw the blame on me and act like it caused by me and pretend that you cannot do maths so you cannot compile the logic behind how the incident is being trigger? BRAVO
I am very happy with this app! I use it primarily to manage my preorder system. After trying a few others, I really came to appreciate the simplicity with which I can designate a product as a preorder. I simply make a @pre tag right on the product page. Other apps require a much more laborious process. I did however notice some inconsistencies. My products wouldn't always display correctly as a preorder, and there was often a couple of seconds of lag until the button on the website would switch from "buy now" to "preorder". I contacted them about this, and they were not only very responsive, but also put a lot of effort into improving the app. Now it is rock solid. All of my products display correctly and there is no lag at all. As soon as the page pulls up it displays as a preorder. I couldn't be happier!
Customer service has always been amazing. I've been using this app now for several years and never any glitches. I asked if the shipping bar at the top of the page could only be visible when a product is added to cart and they custom coded and applied the changes for me within days. Very happy :)
Great app, I wnated for low stock alerts and works fine!
Thanks for the feedback! We are pleased you are happy with our product.
ROCKET Sales Pop Up & FOMO is a fantastic app! The support team was perfect—quick, helpful, and efficient!
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