ROCKET Sales Pop Up & FOMO
The app has received overwhelmingly positive reviews from users, with many highlighting the ease of use, helpful customer service, and the variety of features it offers. Users appreciate the app's ability to streamline various functions like preorders, low stock alerts, sales pop-ups, and upsells. Customer support is praised for being responsive, efficient, and willing to assist with customizations. However, there are a few negative reviews mentioning issues like inconsistent display of preorders, data loss, pricing discrepancies, and limitations in customization for multilingual stores.
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I am very happy with this app! I use it primarily to manage my preorder system. After trying a few others, I really came to appreciate the simplicity with which I can designate a product as a preorder. I simply make a @pre tag right on the product page. Other apps require a much more laborious process. I did however notice some inconsistencies. My products wouldn't always display correctly as a preorder, and there was often a couple of seconds of lag until the button on the website would switch from "buy now" to "preorder". I contacted them about this, and they were not only very responsive, but also put a lot of effort into improving the app. Now it is rock solid. All of my products display correctly and there is no lag at all. As soon as the page pulls up it displays as a preorder. I couldn't be happier!
Customer service has always been amazing. I've been using this app now for several years and never any glitches. I asked if the shipping bar at the top of the page could only be visible when a product is added to cart and they custom coded and applied the changes for me within days. Very happy :)
Great app, I wnated for low stock alerts and works fine!
Thanks for the feedback! We are pleased you are happy with our product.
ROCKET Sales Pop Up & FOMO is a fantastic app! The support team was perfect—quick, helpful, and efficient!
I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me. Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer. EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.
Hi ZZ Reroll, Thank you for bringing this to our attention. I’m truly sorry to hear about the unexpected reset of your product reactions. I can understand how frustrating and disheartening this situation must be, especially after using the app for over three years and accumulating so many valuable reactions. We take these concerns very seriously and are currently investigating the issue to understand what went wrong. I assure you that our team is committed to resolving this matter and restoring the integrity of your data. Our support team has reached out to you requesting more information to help us resolve the problem, but we haven’t yet received the details needed to proceed. Please provide the additional details at your earliest convenience so we can expedite the investigation and work towards a solution. Your feedback is invaluable, and we appreciate your patience as we address this problem. We hope to regain your trust and provide a more reliable experience in the future. Best regards, Cristal Tech Support Manager
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