WC Wishlist & Back in Stock

Hello, We sincerely apologize for the experience you had with our app. We completely understand how frustrating this situation must have been, especially with such a large number of pending restock notifications and the impact it may have had on your business. This is certainly not the experience we want any merchant to have. We would really appreciate the opportunity to investigate this issue further and understand what went wrong with the notification delivery process. Please reach out to us directly at our support [email protected] or through live chat so our technical team can thoroughly review your store data, logs, and notification settings. We are committed to working with you toward a fair resolution, including reviewing your refund and compensation concerns. Your feedback is extremely valuable to us, and we genuinely regret the inconvenience caused to you and your team. Thank you for bringing this to our attention.

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused during the installation process. We understand how frustrating it must have been to see the wishlist icon placement not matching your store design expectations. Our intention is always to provide a smooth setup experience, and we regret that we were unable to meet your expectations in this case. As every Shopify theme is built differently, some custom adjustments are occasionally required for proper integration. However, we completely understand your disappointment and take your feedback very seriously. We would truly appreciate another opportunity to review the issue and provide a proper setup experience for your store. Our technical team would be happy to personally assist and ensure everything is implemented correctly without affecting your theme layout. Thank you for sharing your honest feedback — it helps us improve both our app and support service.