WooHoo Popups & Discount Popup
Shopify Spin To Win Popup, Shopify Spin The Wheel Popups
Rating
4.8
feedback
736
chart
#292
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app are quite mixed. On the positive side, many users have reported significant increases in email capture conversions and sales, praising the app for its user-friendliness and effectiveness in generating coupons and discount codes. The customer service has also been highlighted positively by some users, with quick responses and helpful support. However, on the negative side, there are complaints about non-existent or poor customer support, bugs in the app, and issues with functionality such as wheels not appearing on the page or buttons not working. Some users have also expressed concerns about inaccurate visitor counts and dissatisfaction with the overall experience.
Highlights
Rating Breakdown
All reviews
June 15, 2024
This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.
March 19, 2024
(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good). However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good. Thanks WooHoo. Very much appreciated. Once I use the app and see how it goes I'll be back to update.
Feb. 13, 2024
The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.
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