WooHoo Popups & Discount Popup for Shopify

WooHoo Popups & Discount Popup

Shopify Spin To Win Popup, Shopify Spin The Wheel Popups

Developer

Rating

4.8

feedback

736

Reviews

chart

#302

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    25%
  • Less than a year
    61%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include the app's effectiveness in boosting email capture conversions, generating distinctive coupons, and providing excellent customer service. Users appreciate the ease of use, customization options, and the ability to attract new customers. However, negative reviews highlight issues such as non-responsive customer support, bugs in the app, and discrepancies in visitor counts. Some users also mentioned dissatisfaction with the functionality of the app, particularly in terms of customer engagement and conversion rates.

Highlights

Effectiveness in boosting email capture conversions, generating distinctive coupons, and providing excellent customer service
Ease of use, customization options, and ability to attract new customers
Non-responsive customer support, bugs in the app, and discrepancies in visitor counts
Dissatisfaction with the functionality of the app, particularly in terms of customer engagement and conversion rates

Rating Breakdown

  • 5
    95% (699 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2024

This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.

Store

Cardia

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 10, 2024

Not working and support non existant

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 15, 2024

Good

Using app

8 days

Total reviews

16

Average rating

3.8

4 / 5 Share

March 19, 2024

(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good). However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good. Thanks WooHoo. Very much appreciated. Once I use the app and see how it goes I'll be back to update.

Using app

3 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Feb. 13, 2024

The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.

Using app

14 days

Total reviews

15

Average rating

3.7

All reviews

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