WooHoo Popups & Discount Popup for Shopify

WooHoo Popups & Discount Popup

Shopify Spin To Win Popup, Shopify Spin The Wheel Popups

Developer

Rating

4.8

feedback

736

Reviews

chart

#292

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    25%
  • Less than a year
    61%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users have reported significant increases in email capture conversions and sales, praising the app for its user-friendliness and effectiveness in generating coupons and discount codes. The customer service has also been highlighted positively by some users, with quick responses and helpful support. However, on the negative side, there are complaints about non-existent or poor customer support, bugs in the app, and issues with functionality such as wheels not appearing on the page or buttons not working. Some users have also expressed concerns about inaccurate visitor counts and dissatisfaction with the overall experience.

Highlights

Positive feedback on increased email capture conversions and sales
Positive comments on user-friendliness and effectiveness in generating coupons and discount codes
Positive mentions of quick and helpful customer service
Negative feedback on non-existent or poor customer support and bugs in the app
Negative comments on functionality issues like wheels not appearing or buttons not working

Rating Breakdown

  • 5
    95% (699 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2024

This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.

Store

Cardia

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 10, 2024

Not working and support non existant

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 15, 2024

Good

Using app

8 days

Total reviews

16

Average rating

3.8

4 / 5 Share

March 19, 2024

(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good). However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good. Thanks WooHoo. Very much appreciated. Once I use the app and see how it goes I'll be back to update.

Using app

3 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Feb. 13, 2024

The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.

Using app

14 days

Total reviews

15

Average rating

3.7

All reviews

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