Wowcart ‑ Slide Cart Drawer

Thank you for your wonderful feedback! We're thrilled to hear that Nadeem provided awesome assistance and resolved all your concerns, ensuring everything works perfectly on your website. Your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Nous sommes vraiment désolés d'apprendre que notre application n'a pas répondu à vos attentes. Nous comprenons à quel point il est important que l'application soit alignée avec vos besoins. Cependant, nous sommes déçus que vous n'ayez pas encore contacté notre équipe de support, même après que nous vous avons suivi suite à cet avis. Si vous rencontrez un problème avec le tiroir du panier de votre thème en plus de notre application, vous pouvez le désactiver dans les paramètres de votre thème. Si vous rencontrez des difficultés, nous pouvons le masquer en utilisant du CSS supplémentaire. En ce qui concerne les options de changement de couleur pour le texte de livraison gratuite et le bouton "continuer mes achats", nous pouvons également ajuster ces couleurs avec du CSS supplémentaire. Veuillez noter que notre application est entièrement personnalisable et que nous sommes ici pour vous aider de toutes les manières possibles. Merci pour vos commentaires et nous espérons vous aider à résoudre ces problèmes bientôt. Pour toute question supplémentaire, veuillez nous contacter à [email protected] ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider. L'équipe de support Helixo

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer support. Providing excellent service is our top priority, and we're here to assist you whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app. Thank you for bringing this to our attention. However, it seems we haven't been contacted through our customer support email, [email protected], regarding this particular issue. To ensure a swift resolution, we kindly request that you reach out to our support team directly at [email protected]. This will enable us to assist you more efficiently and effectively. Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues. If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely. Should you choose to proceed with this approach, please don't hesitate to send us an email at [email protected], and we'll assist you every step of the way. Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience. -Tinu, Customer Support Lead at Helixo.

Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent. Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: The issue remained unresolved as we encountered difficulty reproducing it from our end. Dear Julian, We sincerely apologize for any inconvenience caused and understand the frustration you must have felt in this situation. We truly appreciate your acknowledgment of our support team's efforts, and we are sorry that despite their best attempts, the issue could not be resolved. We genuinely believed that there might not have been any issues since we hadn't heard from you in the past 5 months, and we were unable to reproduce the problem from our end. We understand the impact this has had on your business, and we are committed to investigating the issue further to prevent similar occurrences in the future. I want to assure you that your feedback has been taken very seriously. I have escalated this matter to our product team with the highest priority. They have acknowledged it as a significant issue, and they are fully committed to investigating it further. While we were unable to reproduce the issue from our side, please rest assured that we are actively working on identifying any underlying issues and finding solutions. Your experience is paramount to us, and we are determined to ensure that our app meets the highest standards of functionality and reliability. Once again, we sincerely apologize for any inconvenience and loss of revenue you have experienced as a result of this issue. Your feedback is invaluable and will undoubtedly help us improve our app and provide a better experience for all our users. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Lead at Helixo.

Hello, thank you for reaching out and sharing your experience with us! We're thrilled to hear that our support team was able to assist you with the upsell cart page issue.. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a positive experience with our support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team! Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations. Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for the positive review! We're glad that our team were able to assist you with setting up and resolving any issues or requests you had. It's fantastic to hear that everything is now working perfectly. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your incredibly kind words about our app! We are thrilled to hear that you find our app to be excellent and suitable for both simple and powerful options for your website. We take great pride in offering a versatile solution that caters to a wide range of needs. We strive to provide the best support experience possible, so it's fantastic to hear that our team was not only quick but also helpful in assisting you. Once again, thank you for your support and trust in our app. We genuinely appreciate your recommendation and look forward to continuing to serve you in the best possible way. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for taking the time to review our app and sharing your positive experience with us. We always strive to provide our customers with the best possible user experience, and your feedback helps us achieve that goal. We take pride in providing excellent customer service and are delighted to hear that we met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Obrigado pelo seu feedback. Pedimos desculpas por qualquer problema que você teve com nosso aplicativo de carrinho. Para atender melhor às suas necessidades de upselling, oferecemos outro aplicativo chamado "UFE Cross Sell & Upsell Bundle Em caso de dúvidas, entre em contato conosco pelo e-mail [email protected] ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudar você. -Helixo Support Team

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback. It’s such a pleasure to have customers like you. We will do our best to make your future experience with us even better. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

Hi! Vielen Dank für Ihre Bewertung. Jedes Feedback ist uns wichtig und wir hoffen, dass Sie unsere aufrichtige Entschuldigung für Ihre jüngsten Erfahrungen mit uns akzeptieren. Tatsächlich ist das Problem auf einen Fehler in der Implementierung von Shopify-Märkten zurückzuführen. Wir haben das Problem von unserer Seite gelöst. Bitte überprüfen Sie es von Ihrer Seite und teilen Sie uns auch Ihre Antwort mit. Sie können uns über [email protected] kontaktieren, wenn Sie Hilfe zu unserer App benötigen. Außerdem habe ich Sie per E-Mail kontaktiert und keine Antwort auf Ihr Problem erhalten. Könnten Sie bitte näher auf das Problem eingehen, mit dem Sie bei unserer Anwendung konfrontiert sind? Damit können wir Ihnen dabei helfen. Erwarte deine Antwort. -Helixo Support-Team

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier. I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out. Have a great day, and thanks for the review! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.