Wowcart ‑ Slide Cart Drawer

感谢您的精彩反馈！ 很高兴听到您对我们的服务和应用感到满意。如果您有任何进一步的疑问， 请随时通过 [email protected] 或在应用内聊天与我们联系， 我们始终乐意为您提供帮助。 Helixo 客服团队

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Wowcart - Slide Cart Drawer has had such a positive impact on your CoreLift website and that it's been helping streamline your checkout process. We're also delighted that our support team was able to assist you efficiently and ensure everything was set up just the way you wanted. Your feedback truly means a lot to us, and we’re grateful for your recommendation! 😊 In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for your kind words! I'm glad to hear you found it easy and helpful. If there’s anything more we can do to support you, please feel free to reach out! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your wonderful review! We're thrilled to hear that our team member was able to go the extra mile to help you out. Your satisfaction is our priority, and we're glad we could solve your problem. 😊 In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great experience with our customer service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for your feedback! We're glad to hear that the support team was able to resolve your issue quickly. It’s our goal to provide timely and effective assistance, and we’re happy we could deliver that for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for your kind words! We’re thrilled to hear that you’re enjoying both applications and that our team has been fast and attentive in providing support. Your satisfaction is our priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for your wonderful review! We're delighted to hear that you find the app very good and that our customer service has been helpful and kind. Your 5-star rating means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for your delightful feedback! We're glad to hear that our support team is quick to respond and helpful. It's great to know that you find the application user-friendly and that our customer service team was able to resolve any issues you faced. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you for your wonderful feedback! We're thrilled to hear that Nadeem provided awesome assistance and resolved all your concerns, ensuring everything works perfectly on your website. Your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Nous sommes vraiment désolés d'apprendre que notre application n'a pas répondu à vos attentes. Nous comprenons à quel point il est important que l'application soit alignée avec vos besoins. Cependant, nous sommes déçus que vous n'ayez pas encore contacté notre équipe de support, même après que nous vous avons suivi suite à cet avis. Si vous rencontrez un problème avec le tiroir du panier de votre thème en plus de notre application, vous pouvez le désactiver dans les paramètres de votre thème. Si vous rencontrez des difficultés, nous pouvons le masquer en utilisant du CSS supplémentaire. En ce qui concerne les options de changement de couleur pour le texte de livraison gratuite et le bouton "continuer mes achats", nous pouvons également ajuster ces couleurs avec du CSS supplémentaire. Veuillez noter que notre application est entièrement personnalisable et que nous sommes ici pour vous aider de toutes les manières possibles. Merci pour vos commentaires et nous espérons vous aider à résoudre ces problèmes bientôt. Pour toute question supplémentaire, veuillez nous contacter à [email protected] ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider. L'équipe de support Helixo

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer support. Providing excellent service is our top priority, and we're here to assist you whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app. Thank you for bringing this to our attention. However, it seems we haven't been contacted through our customer support email, [email protected], regarding this particular issue. To ensure a swift resolution, we kindly request that you reach out to our support team directly at [email protected]. This will enable us to assist you more efficiently and effectively. Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues. If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely. Should you choose to proceed with this approach, please don't hesitate to send us an email at [email protected], and we'll assist you every step of the way. Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience. -Tinu, Customer Support Lead at Helixo.

Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent. Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: The issue remained unresolved as we encountered difficulty reproducing it from our end. Dear Julian, We sincerely apologize for any inconvenience caused and understand the frustration you must have felt in this situation. We truly appreciate your acknowledgment of our support team's efforts, and we are sorry that despite their best attempts, the issue could not be resolved. We genuinely believed that there might not have been any issues since we hadn't heard from you in the past 5 months, and we were unable to reproduce the problem from our end. We understand the impact this has had on your business, and we are committed to investigating the issue further to prevent similar occurrences in the future. I want to assure you that your feedback has been taken very seriously. I have escalated this matter to our product team with the highest priority. They have acknowledged it as a significant issue, and they are fully committed to investigating it further. While we were unable to reproduce the issue from our side, please rest assured that we are actively working on identifying any underlying issues and finding solutions. Your experience is paramount to us, and we are determined to ensure that our app meets the highest standards of functionality and reliability. Once again, we sincerely apologize for any inconvenience and loss of revenue you have experienced as a result of this issue. Your feedback is invaluable and will undoubtedly help us improve our app and provide a better experience for all our users. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Lead at Helixo.

Hello, thank you for reaching out and sharing your experience with us! We're thrilled to hear that our support team was able to assist you with the upsell cart page issue.. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a positive experience with our support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team! Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations. Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team