![Ink POD: Print on Demand for Shopify](https://cdn.shopify.com/app-store/listing_images/62054941e337aa19dc8d7834fcde8a61/icon/CJ_8ufD3wfICEAE=.jpeg)
Ink POD: Print on Demand
Print on demand dropshipping service with personalization tool
Rating
4.6
feedback
79
chart
#920
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the InkPOD Shopify App are overwhelmingly positive, with customers praising the impeccable customer service provided by the team. Users appreciate the prompt and friendly responses, as well as the dedication to addressing queries and concerns in a timely manner. The app is highlighted for its user-friendly design tools, ease of use, and the ability to create custom product designs. Customers also commend the quality of the products, fast fulfillment, and the range of options available, such as custom branding and branded shoe boxes. However, there are some concerns raised about delays in updating mockup images and occasional issues with product quality consistency.
Highlights
Rating Breakdown
All reviews
Jan. 6, 2024
I have just opened a store on Shopify and created most of my designs from InkPOD. Today i came across a message that the app is not supported, I'm so heartbroken and i would like to get some clarity from the InkPOD team as to whether this issue going to be fixed? I can't spend another weak looking for apps that would give me the ability to create my designs like InkPOD. I have sent the message to the developer and still waiting for feedback. …………………………………………………………………………………………… Update: The Dev team reached out to me with regards to this issue and all I can say is WOW. The customer support team at InkPOD deserves special mention. They were prompt, friendly, and knowledgeable, addressing my query and concerns I had in a timely manner. Their dedication to providing excellent customer service truly sets InkPOD apart from other similar applications. In conclusion, I highly recommend InkPOD to anyone in need of a powerful and user-friendly design application. Whether you're a professional designer or a hobbyist, InkPOD offers a seamless and delightful experience that will enhance your creative journey. Give it a try, and you won't be disappointed! The Team deserves a 5 star rating.
Hello, I'm sorry to bring you a bad experience. Because Shopify updated the data in the background, we did not synchronize it in time, causing our App to appear in the "unsupported" status. Our tech guys have fixed this issue. Thank you very much for your feedback. We will continue to improve our App experience.
Dec. 30, 2023
Update: Two months post the shop's launch, my satisfaction level stands at 80%. - One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly. - After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers. - While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched. Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer. ______________________________________________________________________________________ As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live. In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.
Hello, thank you for your feedback. We will continue to improve the quality of our products and services.
Aug. 11, 2023
Great customer service from cyqueen at Inkpod - Helped me get some understanding and get the sample order completed - nice and easy so far, thanks - app is also quite simple to use and easier than others to create product designs.
May 24, 2023
Great app. One of the reasons I went with this app was because of the custom shoes which alot of services don't offer as well as the jackets. The primary reason is the custom branding. They have several options for custom branding which are very professional. Again, most services don't offer this feature either. The customer service is great. I have had several chats with reps and they have walked me through everything.
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