Rating

2.9

feedback

25

Reviews

chart

#3,229

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    60%
  • More than a year
    24%

Reviews Summary

The reviews for the InkPOD/WowFulfillment Shopify App are a mix of positive and negative feedback. Positive aspects highlighted by users include excellent customer service, good quality products, fast shipping, and a wide range of products available. Users appreciate the ease of communication with the support team and the quick resolution of any issues. Additionally, the app is praised for its user-friendly interface and the proactive approach of the support team in alerting users to potential issues before shipping. On the other hand, negative feedback revolves around issues with order production delays, lack of communication from customer service, and discrepancies between the received product and the design file. Some users expressed frustration with unresolved issues and poor customer service experiences.

Highlights

Excellent customer service and quick issue resolution
Good quality products and fast shipping
Wide range of products available
Issues with order production delays and lack of communication from customer service
Discrepancies between received product and design file

Rating Breakdown

  • 5
    84% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (4 ratings)

Reviews with Text

  • 100% (25)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 5, 2026

I placed an order on January 22nd, 2026 and the status is still showing as “In Production”. I’ve sent multiple emails and text messages and have received no replies. This is a bad way to do business, my customers are frustrated and want their orders or at least to know when their orders will ship. I have two orders for blankets that had the wrong size shipped to the customer. I sent an email with pics of the blankets and have not received a response. This is not a good way to conduct business.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 25, 2026

I have an order that's been in production for weeks and I have no way to contact customer service. The order isn't progressing either. It's very disappointing and makes me look bad in front of my clients.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

March 19, 2025

I love this app, I am making so many sales from family, friends and random off the streets. People that I sold it to love the product. I can't wait to sell on Shopify, not only to sell my own products but allow my customer design there own product.

Store

My Store

Using app

About 1 month

5 / 5 Share

Dec. 16, 2024

Great Products, Great Prices and Great Customer Service !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

I've been using Inkpod/WowFulfillment for years now — their products, timelines and customer service are UNREAL. The design interface and mockups are also superb — I love it when the mockups are so good I can start selling straight away. Very highly recommended!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

All reviews

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