Edith & George review for Wrapped: Gift Wrap & Messages
April 13, 2024
Very easy app to install, with well thought through features. It works really well for us and enables us to offer gift options exactly as we would like to. The thing that really makes it for us though is the support - super responsive, helpful and friendly. We spotted an issue (with how Shopify was processing some of the app requests rather than a problem with the app itself) and even though it was not specifically a fault with the app and it was late on a Friday night Adam responded really quickly and had a workaround fix released during that night - all with regular updates. Really impressive service, would definitely recommend - we're a relatively new store too but the app more than pays for itself already.
Thank you so much for leaving this thoughtful and detailed review of Wrapped. I cannot express how much it means to me to see this. We will always do our best even when it means a late night or ensuring the gift wrap / gift message / gift options are integrated perfectly. In this case it was Shop Pay having a bit of a hiccup, and we were able to solve and release a work around within a few hours. I also really appreciate you taking the time to write to me initially about what you had noticed, always great discover and improve the app for all stores as well. Again, this was such a nice review to receive, thank you!!
Wrapped: Add gift wrap & gift messages to your online...