Wrapped: Gift Wrap & Messages
The reviews for the Wrapped app are mostly positive, with users praising its ease of use, customization options, and excellent customer support. Many users appreciate the seamless integration of the app with their online stores and the ability to offer gift wrapping and messaging to their customers. The support team, especially Adam, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customizations. However, there are some negative reviews mentioning pricing changes and limitations on gift sales that have forced users to upgrade their plans. Additionally, a few users have reported minor technical issues like the app not appearing on the cart page.
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We've been really happy with Wrapped since we installed it a couple of years ago. However they've just changed their plans, and the one we were on - now called "the legacy" plan - has had a monthly limit of $1000 for Gift Sales put on it. We go above this every month so it has forced us to upgrade from $5.99 per month to the $19 Access x 1 plan, otherwise the app is paused (effectively disabling gift wrap availability) until the new month starts. Their online bot said there were no new features other than a higher limit of $10,000 in gift sales per month. Such a shame.
Hi Louise Please check your email for next steps. That doesn't sound right - I am looking into this personally for you. Thanks for letting us know about this in the form of an app store review. Our support is available directly in-app if you have any questions or concerns.
Great app! It allows us to offer that extra touch to our customers in a clean and seamless way directly on our website. Everything works smoothly without any issues. The support team is very hands-on, responsive, and genuinely helpful. They go the extra mile to make sure everything works as it should. Nothing to complain about. Highly recommended!
Thank you for your review, you have an amazing store and a wonderful team to work with. It was honestly a pleasure. We are very happy you have added Wrapped Gift Blocks to your Shopify storefront. Please the team know if you need anything along the way! 🎁
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