Wrapped: Gift Wrap & Messages
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer support. Many users appreciate the seamless integration of the app with their online store and the ability to offer gift wrapping options to their customers. The support team, especially Adam, is highlighted for being responsive, helpful, and going above and beyond to assist with any issues or customizations. However, there are a few mentions of challenges with integration and communication, but these seem to have been resolved promptly by the support team. Overall, the app is highly recommended for businesses looking to enhance their customer experience with gift messaging and wrapping options.
Review RSS feed
Wel antwoord, nu in afwachting van werking
Incase anyone reads this review... ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Adam from Wrapped here (The Founder of the Wrapped). Everyday for the past weeks this same person has opened new tickets (so many tickets), used profanity, threatened our team, and refused to let us know why they were contacting support to begin with. They also refuse to communicate over email when we wrote them directly and in response to more tickets being opened. Despite this we made all best efforts to reply and see if we could be of any help. We are always happy to help when given the chance. Our support is amazing, and our customers love us for it. 5/5 to Bowie and the team. To the store owner: You should be ashamed of yourself. We see what you wrote to our team. This is no way for a business owner to communicate (and you need to learn how to check your email folders where all of our replies are most likely hanging out... waiting for your colourful replies). 👎
We've been really happy with Wrapped since we installed it a couple of years ago and they have recently upgraded the app to add new features. We had a few issues with transitioning from our legacy plan onto the new plan (with the new features) but Adam was extremely helpful as ever.
Hi Zoe Thank you for taking the time to update your review. We are happy to hear Wrapped gift blocks have been working well for you over these past years, and we are always available to help on any plan related questions. Have an amazing week ahead - you are the best! 😀
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.