Wrapped: Gift Wrap & Messages

Incase anyone reads this review... ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Adam from Wrapped here (The Founder of the Wrapped). Everyday for the past weeks this same person has opened new tickets (so many tickets), used profanity, threatened our team, and refused to let us know why they were contacting support to begin with. They also refuse to communicate over email when we wrote them directly and in response to more tickets being opened. Despite this we made all best efforts to reply and see if we could be of any help. We are always happy to help when given the chance. Our support is amazing, and our customers love us for it. 5/5 to Bowie and the team. To the store owner: You should be ashamed of yourself. We see what you wrote to our team. This is no way for a business owner to communicate (and you need to learn how to check your email folders where all of our replies are most likely hanging out... waiting for your colourful replies). 👎

Hi Abdulaziz Thank you for leaving a kind review for us. I believe this may be due to a page optimizer app (not our app). Open Wrapped in your Shopify admin, and re-open the support chat you'll see my reply. Your email is bouncing so you may not be getting our replies delivered to your inbox. This should be pretty quick to resolve, and I am more than happy to help you out 😀 Have an amazing day, and thank you again for leaving your review!