Wrapped: Gift Wrap & Messages
Wrapped: Add gift wrap & gift messages to your online...
Rating
5.0
feedback
111
chart
#271
All reviews
Rating Breakdown
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Oct. 20, 2024
The apps functions as it should and interacts with our customers and admin without any issues. We did initally run into an integration issue when we started using the app last year just before the holidays Adam's support on this app was crucial. He understood the urgency to get the problem solved and responded and fix the problem infinity faster than it took the time for me to write the review. His service was so effective that I couldn't not come back and leave the review.
Sept. 4, 2024
Finally! An App that does not put gift message/wrapping/notes data in the cart notes! This means you can actually have gift messages or order notes per PRODUCT, not per cart. We've been searching for this solution for ages so its been a massive win. The support is amazing and super responsive. They even helped us with advice on an issue not directly related to the app, which was above and beyond what we expected.
July 11, 2024
Great app. customer service is also great and fast. I really liked that the gift wrapping appears on the order with a code that specifies which item needs to be wrapped. That way theres no confusion on what item you need to wrap if there are multiple items. Real easy to install and customize.
July 3, 2024
Great app for my floristry business, works amazingly and shows up perfectly for my customers! Adam was helpful to customise on how the app showed in the cart and communication is top notch!
June 6, 2024
Great app for adding gift messaging. Excellent customer service from Adam to help with set up and a showed a good desire to learn and understand our business needs.
June 4, 2024
Very great app with lots of possibilities. And also important: support is very fast, friendly and helpful! Keep going!
May 29, 2024
Cannot recommend this app enough. It's perfectly brilliant, does what it says on the tin, and comes with excellent customer support! Thank you Adam.
April 13, 2024
Very easy app to install, with well thought through features. It works really well for us and enables us to offer gift options exactly as we would like to. The thing that really makes it for us though is the support - super responsive, helpful and friendly. We spotted an issue (with how Shopify was processing some of the app requests rather than a problem with the app itself) and even though it was not specifically a fault with the app and it was late on a Friday night Adam responded really quickly and had a workaround fix released during that night - all with regular updates. Really impressive service, would definitely recommend - we're a relatively new store too but the app more than pays for itself already.
Thank you so much for leaving this thoughtful and detailed review of Wrapped. I cannot express how much it means to me to see this. We will always do our best even when it means a late night or ensuring the gift wrap / gift message / gift options are integrated perfectly. In this case it was Shop Pay having a bit of a hiccup, and we were able to solve and release a work around within a few hours. I also really appreciate you taking the time to write to me initially about what you had noticed, always great discover and improve the app for all stores as well. Again, this was such a nice review to receive, thank you!!
April 10, 2024
After installing Wrapped I had a few questions about onboarding and customising our store, Adam's assistance was thorough and responsive. Thanks!
Always happy to help! Thank you for adding Wrapped gift options to your Shopify stores as well. It shows both your trust in the app, and your trust in us to help you. I really appreciate it, and thank you again for leaving this great review.
Feb. 21, 2024
This app has everything that we have been looking for! Very easy to integrate and so customisable. Doesn't slow the page down at all. Would 100% recommend.
Feb. 13, 2024
We needed a "Gift Bag" option that would give a customer the option to add a single (or multiple) gift bags to an order, not as an individual product gift wrap. It was easy to customize the app to work for us, and Adam was extremely prompt in responding to inquiries and helping us find a solution.
Jan. 24, 2024
We've been using this app for a couple of weeks now and it's been working great. Adam was extremely helpful and accommodating with our requirements.
Jan. 24, 2024
A massive thank to you to Adam for all his help in getting the Wrapped app tweaked and working on our store - running checks to see how the wrapped options appear to the customer all went well and the changes look extremely good - really grateful for your help here Adam so many thanks for this.
Jan. 2, 2024
Adam is the real deal. Super helpful and cares about his users. I tried many different Gift option apps, and this was by far the best and easiest one to use. Straight to the point.
Dec. 19, 2023
Easy to use and great functionality. Customer support is really amazing too.
Dec. 11, 2023
Adam was fantastic with helping with a couple of customizations that I needed! Very fast responses and super helpful. The app itself was easy to set up and delivers everything that I wanted to offer gift wrap. Thank you so much!
Dec. 4, 2023
We have used this app for over 6 months now with no faults to mention. The app was seamless to install, any questions we had were answered promptly by the support team. If you are looking for a gift wrapping app, I highly recommend this one.