Rating

5.0

feedback

30

Reviews

chart

#384

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    27%
  • Less than a year
    47%
  • More than a year
    7%

Reviews Summary

Address Guard Validator is highly praised by ecommerce merchants for its ability to streamline the address validation process, reduce returns due to incorrect addresses, and provide excellent customer support. Users appreciate features like post-checkout address validation, email follow-ups for incomplete addresses, and order fulfillment holds for invalid addresses. The app's detailed log of address validation and customizable options are also highlighted. However, some users mention occasional false positives for invalid addresses and issues with email reminders delivery. Overall, Address Guard Validator is considered a valuable tool for improving order accuracy and customer satisfaction in ecommerce businesses.

Highlights

Streamlining address validation process and reducing returns
Excellent customer support and responsiveness
Detailed log of address validation and customizable options
Occasional false positives for invalid addresses
Issues with email reminders delivery

Rating Breakdown

  • 5
    100% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 2, 2026

A no brainer to smooth out the customer experience, plus keep our support teams sanity.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Hands down this app has been fantastic, integration in Flow, and outstanding customer service and respond to inquiries.

Store

Moen

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Address Guard has saved us countless hours and prevented dozens of mis-deliveries. As a first-time ecommerce/shopify founder, we gradually learned the operational "gotchas" throughout 2024. One of the most painful was packing and paying for orders to ship to our customers, only to find them returned to us due to incorrect and/or invalid addresses, missing unit numbers, etc. Per usual, Shopify address validation feature set is severely lacking. This is where AG fills the gap at a reasonable price point. Things we love: -Post checkout address validation and nudges on Thank You page -Email follow ups to customers who submit orders with potentially invalid or incomplete addresses prompting a confirmation or update -(Optional) order fulfillment holds when invalid addresses are detected -(Optional) order cancellations after X time when invalid addresses are detected -Exhaustive list of address rules and options for validation -Incredibly detailed log of address validation, customer contacts and updates, etc. -(Optional) Email validation (occasionally we get customers providing us invalid emails, leaving us with no way to contact them for order or shipping issues) -Fast, attentive support. They've literally gone and implemented feature request bug fixes within days, if not a couple of weeks. Room for improvement: -Occasional false positives for invalid addresses. Upon manual review and searching on Google Maps, we've been able to manually validate provided addresses and release orders. HARD problem to solve for. I'd rather error towards false positives than false negatives. -Email reminders to customers to confirm or update their addresses seem a little hit or miss in terms of delivery/reception. Multiple customers have mentioned they never received them (spam?) and numerous times we've followed up manually with written email and get responses/updates.

Store

Capy

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 7, 2025

Excellent support. Only using the app for a few days but it looks to be pretty comprehensive in terms of what I require. Helpful to know that support is there if I need it.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

The Address Guard Validator has been an absolute game-changer for our business, reducing a massive amount of returns due to incorrect addresses entered at checkout! Could not more strongly recommend this product, or the support team behind it. Insanely easy to use, beyond valuable.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

All reviews

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