Address Guard ‑ Validator
Shipping Address verification powered by Address Guard
Rating
5.0
feedback
28
chart
#370
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
29%
-
Less than a year
46%
-
More than a year
7%
Reviews Summary
The Address Guard Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its excellent support, comprehensive features, and ability to reduce returns due to incorrect addresses. The customer service provided by the team, particularly Ryan, has been highlighted as exceptional, with quick responses and proactive assistance. The app is described as intelligently designed, easy to use, and highly customizable, catering to specific business needs. Users appreciate the seamless integration and the app's effectiveness in optimizing order flow and reducing manual intervention. Overall, Address Guard is highly recommended for its valuable functionality and outstanding support.
Highlights
Review RSS Feed
All reviews
Nov. 17, 2025
Hands down this app has been fantastic, integration in Flow, and outstanding customer service and respond to inquiries.
Nov. 13, 2025
Address Guard has saved us countless hours and prevented dozens of mis-deliveries. As a first-time ecommerce/shopify founder, we gradually learned the operational "gotchas" throughout 2024. One of the most painful was packing and paying for orders to ship to our customers, only to find them returned to us due to incorrect and/or invalid addresses, missing unit numbers, etc. Per usual, Shopify address validation feature set is severely lacking. This is where AG fills the gap at a reasonable price point. Things we love: -Post checkout address validation and nudges on Thank You page -Email follow ups to customers who submit orders with potentially invalid or incomplete addresses prompting a confirmation or update -(Optional) order fulfillment holds when invalid addresses are detected -(Optional) order cancellations after X time when invalid addresses are detected -Exhaustive list of address rules and options for validation -Incredibly detailed log of address validation, customer contacts and updates, etc. -(Optional) Email validation (occasionally we get customers providing us invalid emails, leaving us with no way to contact them for order or shipping issues) -Fast, attentive support. They've literally gone and implemented feature request bug fixes within days, if not a couple of weeks. Room for improvement: -Occasional false positives for invalid addresses. Upon manual review and searching on Google Maps, we've been able to manually validate provided addresses and release orders. HARD problem to solve for. I'd rather error towards false positives than false negatives. -Email reminders to customers to confirm or update their addresses seem a little hit or miss in terms of delivery/reception. Multiple customers have mentioned they never received them (spam?) and numerous times we've followed up manually with written email and get responses/updates.
Oct. 7, 2025
Excellent support. Only using the app for a few days but it looks to be pretty comprehensive in terms of what I require. Helpful to know that support is there if I need it.
Sept. 9, 2025
The Address Guard Validator has been an absolute game-changer for our business, reducing a massive amount of returns due to incorrect addresses entered at checkout! Could not more strongly recommend this product, or the support team behind it. Insanely easy to use, beyond valuable.
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