Rating

4.9

feedback

33

Reviews

chart

#191

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

Address Guard is highly praised for its exceptional customer service, efficient address validation, and customizable features that cater to specific business needs. Users appreciate the app's ability to streamline order processing, save time, and reduce manual intervention. The support team is described as responsive, knowledgeable, and proactive in addressing concerns, making the overall experience outstanding. Positive themes include ease of use, quick implementation, effective address verification, and cost-saving benefits. However, there are a few minor issues mentioned, such as limited functionality in certain regions and the need for additional features like a confirm address button in emails.

Highlights

Exceptional customer service and efficient address validation
Customizable features and specific business needs
Streamlined order processing and reduced manual intervention
Responsive and knowledgeable support team
Minor issues with limited functionality and feature requests

Rating Breakdown

  • 5
    97% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 25, 2025

Address Guard is an exceptionally well-developed and thoughtfully designed app, clearly built with customer input and feedback in their ethos. It is evident that the team has considered every aspect to meet user needs as its highly customisable. For businesses with specific niches, the team is highly receptive to feedback and willing to implement changes to accommodate unique requirements. The customer service experience has been outstanding, offering direct communication with team members who are efficient and proactive in addressing concerns. They would come highly recommended from me.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Does exactly what I need. We were having issues with non-latin characters at checkout, incorrectly auto-filled addresses, and then customers who didn't realize this until it was too late, their package was shipped. All better now.

Store

TRMNL

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

We’ve been using this app to address a persistent issue with invalid customer inputs, and it has been a game-changer. As a business utilizing a 3PL, we often encounter orders flagged with “action required” due to invalid addresses. Resolving these manually was tedious and inefficient. This app has streamlined the entire process, saving us time and hassle. On top of that, their support team is outstanding—responsive, knowledgeable, and always willing to go the extra mile. Highly recommend for any business looking to optimize their order flow and reduce manual intervention!

Using app

7 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

This app is very intelligently designed and the customer service is fantastic. We got this app up and tested in minutes. I highly recommend this company.

Using app

About 2 hours

Total reviews

16

Average rating

4.6

5 / 5 Share

Nov. 25, 2024

Installed the app for address block and it really does its job. I see more potential and happy to dig further. Highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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