Rating

5.0

feedback

32

Reviews

chart

#239

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    28%
  • Less than a year
    50%
  • More than a year
    6%

Reviews Summary

The Address Guard app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its ability to smooth out the customer experience, prevent mis-deliveries, and save countless hours by validating addresses post-checkout. The app's features like email follow-ups for potentially invalid addresses, order fulfillment holds, and detailed address validation logs have been highlighted as valuable. Customers have also appreciated the fast and attentive support provided by the team, with many mentioning the exceptional customer service and responsiveness of the support team.

Highlights

Positive feedback on the app's ability to validate addresses post-checkout and prevent mis-deliveries
Highly praised customer service and fast, attentive support
Users appreciate the detailed address validation logs and email follow-ups for potentially invalid addresses
Some users mentioned occasional false positives for invalid addresses and hit or miss email reminders
Customers value the app's customization options and the team's willingness to implement changes based on user feedback

Rating Breakdown

  • 5
    100% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 9, 2026

Super easy to use and very responsive customer service team!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2026

Address Guard has significantly simplified our workflow by providing clear address issue notifications and allowing customers to suggest and update corrections directly on the checkout page and via email. These features have made managing shipping details much easier for our team.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

A no brainer to smooth out the customer experience, plus keep our support teams sanity.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Hands down this app has been fantastic, integration in Flow, and outstanding customer service and respond to inquiries.

Store

Moen

Using app

6 months

Total reviews

4

Average rating

5.0

All reviews

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