Rating

5.0

feedback

25

Reviews

chart

#414

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    28%
  • Less than a year
    52%
  • More than a year
    0%

Reviews Summary

The Address Guard Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users have highlighted the app's effectiveness in minimizing orders with incorrect addresses, reducing return to sender parcels, and streamlining the order flow process. The customer service provided by Ryan and the team has been consistently praised for being responsive, knowledgeable, and proactive in addressing concerns. Additionally, users appreciate the app's customization options, user-friendly design, and the team's willingness to implement changes based on user feedback. Overall, the app is highly recommended for businesses looking to optimize their address validation process and enhance customer experience.

Highlights

Effective Address Validation
Responsive Customer Service
Customization Options
User-Friendly Design
Continuous Improvement Based on Feedback

Rating Breakdown

  • 5
    100% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 26, 2025

Very helpful app! Been able to help minimise orders going out with incorrect addresses as well as help reduce amount of return to sender parcels returned. Ryan has also been fabulous, direct communication and able to outsource information from carriers themselves. Highly recommend.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Ryan was incredibly helpful throughout our communication. He took the time to thoroughly explain the features and limitations of the service and was very responsive to all my questions. I really appreciated his efforts and excellent customer support.

Using app

16 days

Total reviews

15

Average rating

4.8

5 / 5 Share

Feb. 25, 2025

Address Guard is an exceptionally well-developed and thoughtfully designed app, clearly built with customer input and feedback in their ethos. It is evident that the team has considered every aspect to meet user needs as its highly customisable. For businesses with specific niches, the team is highly receptive to feedback and willing to implement changes to accommodate unique requirements. The customer service experience has been outstanding, offering direct communication with team members who are efficient and proactive in addressing concerns. They would come highly recommended from me.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Does exactly what I need. We were having issues with non-latin characters at checkout, incorrectly auto-filled addresses, and then customers who didn't realize this until it was too late, their package was shipped. All better now.

Store

TRMNL

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

We’ve been using this app to address a persistent issue with invalid customer inputs, and it has been a game-changer. As a business utilizing a 3PL, we often encounter orders flagged with “action required” due to invalid addresses. Resolving these manually was tedious and inefficient. This app has streamlined the entire process, saving us time and hassle. On top of that, their support team is outstanding—responsive, knowledgeable, and always willing to go the extra mile. Highly recommend for any business looking to optimize their order flow and reduce manual intervention!

Using app

7 days

Total reviews

17

Average rating

5.0

All reviews

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