Address Guard
Shipping Address verification powered by Address Guard
Rating
4.8
feedback
27
chart
#453
All reviews
Rating Breakdown
Nov. 12, 2024
An excellent app and excellent support, always solving problems and always available!
Oct. 24, 2024
I recently tried the Wrong Address Checker app, and it’s been a game-changer for my Shopify store. This app automatically checks for incorrect shipping addresses before orders go through, which has saved me tons of time and stress.
Sept. 5, 2024
An amazing app that's been invaluable since we downloaded it. Exceptional customer service and amazing offering that's the perfect fit for our store. As a gifting business we frequently saw address errors (street number missing) and incorrect delivery addresses where customers inadvertently send their order to themselves instead of the intended recipient, this app offers a solution to both and it works amazingly well - even with an express checkout. Ryan and his team offers speedy execution for new ideas, and a seamless design for customers that doesn't hinder the checkout experience. I strongly recommend you give this app a try.
Aug. 20, 2024
The Address Guard team has been super responsive and helpful during the implementation process. They even helped build us a couple custom tools which was very helpful! So far so good and happy to have chosen them!
July 9, 2024
If I could give 6 stars I would. Their response to issues is always prompt, they have fixed any issues within a day and provide custom updates in a very reasonable time. The address verification is great and can verify orders from sources other than the Shopify checkout. Could not be happier with this application.
June 26, 2024
I love this app and the support they provide. There is a lot of useful functionality and the CEO is very accommodating with reasonable requests. Unfortunately, we use an ERP that has some limited functionality so we can't use this app to its fullest potential, but Address Guard did their best to work with them for an integration. Overall, great support and great app!
May 23, 2024
The app is fantastic, it has helped us reduce frustrating and costly issues with customers entering incorrect addresses. But the support from Address Guard has been amazing. They always answer questions quickly with clear answers and have gone above and beyond to make changes to the product to meet our needs. We looked at a couple of apps with similar functionality, but we are so happy we chose Address Guard.
April 5, 2024
I am always pleased with the excellent service I continue to receive with Address Guard. Top quality good old fashioned service...quick to respond with honest communication and great feedback. Excellent Company and service that I have found hard to imagine ever running my online business without!
Jan. 12, 2024
Address Guard works like a charm and the support is TRULY fantastic. The founder is responsive and a fast implementor of upgrades. I would say that this is the best support I've ever experienced with a 3rd party app, hands down. Would HIGHLY recommend to anyone who wants to minimize Return to Sender and Lost Package issues.
Jan. 9, 2024
We recently found address guard after suffering from poor validation issues with ShipStation. Now all of our addresses are automatically checked and it's given us confidence to branch out to new countries. Support is super friendly as well.
Jan. 7, 2024
This app is flawless. Tried a few of the address validation apps but none quite did the job. This app is by far the best, great UX and design, simple to use and has more features and details than any of the others. Really solved a big issue for us, the app is a no brainer - Every store should have it, there is no reason to not. Support was excellent within 2 mins, and very nice to speak to. app is 5 stars and the best on the shopify app store. I have tested them all.
Dec. 12, 2023
The integration process and support from Address Guard has been nothing but Outstanding!! The solution has performed exactly as expected and had offered a significant improvement to our deliverability.
Dec. 7, 2023
Very helpful - didn't know the full functionality of the app until now! Thanks for providing excellent customer service.
Hi, We offer two ways to contact our company: 1. Within the app we have a Live Chat icon, our team in Orlando, FL can help you at anytime. 2. Email directly at: [email protected] We also offer zoom calls with our support team. I’m Happy to help you with any questions. Thank you, Ryan Haidinger CEO, Address Guard
Aug. 9, 2023
Super happy I found this app! Our undeliverable addresses and associated labor have dropped by 40% since starting to use AddressGuard! We had some custom requirements for our business which AG took care of quickly and professionally! Highly recommended!
Thank you for the 5 star review! The team is incredibly happy that we’ve been able to significantly eliminate failed order deliveries while also introducing new features to help you grow. - Ryan CEO, Address Guard
May 13, 2023
The speed of address verification has been very positive for our company, as it’s enabled us to automate this function without relying on our CS teams to handle it manually. The recent addition of the upgraded address rules give us more confidence in using this platform long-term.
April 30, 2023
Address Guard is our goto solution for all our address verification needs. Before using AG, it was a huge problem for us trying to validate and format addresses. AG provides an all-in-one solution for validating addresses across the US and internationally. On top of it, their support is awesome. We had few questions prior to sign up and their online chat folks are super responsive to clear up any items we had in no time.
April 25, 2023
The address verification service helped save me tons of time as it pertained to wrong addresses and incomplete shipments. Since I ship via UPS, the PO Box rule helped save me considerable cost that now I can invest elsewhere. The pricing is ridiculously cheap, so even with just 1 wrong address fixed, you are net positive for ROI.
March 14, 2023
Great customer service from Ryan and others on the team. The app itself is the best for address verification, as it allowed us to get started without any issue. The weekly new updates are wonderful as well.