X

Hi Last Stand Hats, thanks for the feedback. Our team looked into this for you and are seeing that your shop and products are successfully connected and synced into our Shopping Manager. However, your X ad account still isn't connected. Can you share additional details on the issue or error you're seeing? Would love to help you get this resolved ASAP. Please feel free to reach out to us via our support email ([email protected]) so we can directly work with you as well.

Hi Chipped Social - Thanks for taking the time to test our app and leave a review! We rolled out some feature improvements for the app recently that should provide a better experience. Can you share more details on the issues you were facing so we can look into them?

Hi Abstract Ocean, thanks for taking the time to leave a review and share detailed feedback (and tuning into the AMA)! We made some recent updates to our app that should stabilize the experience. We’d love for you to retry the app. If you’re still experiencing any issues, please let us know and we can reach out directly and work through this with you.

Hi Hardcore Catholics, thanks so much for taking the time to try our app and leave a review! We made some updates to our app recently that should stabilize the experience. Please let us know if you continue to run into any issues and we can reach out directly to help you look into them.

Hi Surgicalcaps, Thanks for taking the time to leave feedback. We're sorry for the bad experience. We'll reach out to find out more info about the issue you had, and get it resolved ASAP.

Hi Liver Medic, we're very sorry that you're experiencing issues getting set up. We'll reach out directly to look into this for you. Thank you for taking the time to try out our app!

Hi Atlantic Fine Furniture, Thanks for the great feedback! We're excited to help your Shopify store grow. Wishing you the best.

Hi getbulkdeals, Very sorry for the difficulty you experienced trying to install the app. Thanks for letting us know, so we can fix it and help you get your shop connected to your X profile. We'll reach out to find out more info.

Hi Relaxedfx, Thanks for taking the time to leave feedback. We're sorry for the bad experience you had and we'll be sure to fix it to help you grow your business with X. We'll reach out to find out more info about the issue you had, and get it resolved ASAP.

Hi brayleeparkinson, We appreciate you giving our app a try. It’s great to hear the installation process went smoothly. Our recent updates aim to make the experience better, and we’re here to help if you need anything. Excited to be part of your Shopify journey! Thanks again for the feedback.

Hi Pawsonify, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience. We rolled out some feature improvements for the app recently, and during the brief testing period, the features were limited to Shopify sellers in Canada. It is now available in the US and Canada. We're sorry for the issue it caused. Hope you'll give us another chance. We'll reach out to make sure you don't have any other concerns.

Hi Green Apple Active, Thanks for taking the time to let us know about your negative experience. Very sorry to hear about the trouble you had syncing your products via CSV. We'll reach out to find out more and help resolve the issue. Appreciate you giving the app a try.

Hi Tiki Yard, Really appreciate the candid feedback. We hope you'll find our recent updates easier to use.

Hi DECALS OF AMERICA, We really appreciate your thoughtful review and the tips you’ve shared for others. It’s great to see the app is working smoothly for you. Wishing you all the best with your Shopify store!

Hi Snoot Boopers, Very sorry for the lack of responsiveness to your requests when you tried the X app. Our support team is ready to help if you'll give us another chance. We've made some updates that we hope will make your experience using the app much easier.