X
Create and manage ad campaigns effortlessly with X Ads.
Rating
3.0
feedback
57
chart
#252
All reviews
Review RSS Feed
Nov. 14, 2023
Not longer works, hasn't for months. No sycing of products. Bad app.
Hi Miami Teeny Weeny Bikini, we're sorry to hear about the poor experience getting you had with getting your products to sync. We've recently updated the app, and we hope you'll give us another chance to help your business grow with X.
Nov. 8, 2023
Stopped working, new products won't sync. I'm assuming the skeleton crew over on "X" forgot this integration existed, since they didn't put it behind a paywall lol.
Hi Kelly Knowles Art, thanks for your feedback. Very sorry about the issue you had with syncing your products. We've recently updated the app, and hope we can help grow your Shopify business on X.
Oct. 13, 2023
I have been trying to integrate this app for weeks now. Shopify says its a twitter issue and twitter has no way to contact anyone to help you.
Hi H2K IFAK, Thanks for letting us know about your experience with the app. Very sorry you weren't able to get the issues resolved. We'll reach out to find out more info and help resolve the integration problems. Wishing you all the best with your Shopify store.
Oct. 12, 2023
APP NOT WORKING! I even use Chrome by google and cleared the cached, still not working
Hi OwensAssetFund Gifts, We’re sorry to hear the integration didn’t work as expected. Our team will be reaching out to learn more and help resolve the issue. Wishing your Shopify store success in the meantime!
Sept. 30, 2023
unable to connect, blank page.
Hi SO Store, We’re sorry to hear you were seeing a blank page when trying to sync your products. After the recent app update, this issue shouldn’t be happening, and we’re here to help. Our team will reach out to assist and get you connected properly. Thank you for taking the time to leave feedback.
Sept. 25, 2023
App is no longer functional. I think its because of the changes from twitter to X.
Hi Wander Lost, thanks for your feedback. Sorry to hear about your bad experience with app functionality. We've made updates recently, so we hope you'll give it another shot.
Sept. 1, 2023
I don't think it works anymore since Twitter is now X. Couldn't get it to connect to my store.
Hi PHAEVERS, thanks for your feedback. Sorry to hear about your bad experience connecting to your store. We've made updates to the app recently, so we hope you'll give it another shot.
Aug. 29, 2023
This app does not work. I downloaded the PDF and followed all of the instructions and still does not work. I am just going to call it a day and just give up on this. Does not go beyond the authorization process. Very dissapointed.
Hi Akron Pride Custom Tees, We’re so sorry to hear about your experience with the app. It’s disappointing to know the integration didn’t work as expected despite following the instructions. We truly understand your frustration and would like to make this right. Our team will reach out to assist and help resolve the issue. Wishing you the best with your Shopify store, and we appreciate your patience!
Aug. 22, 2023
This will not connect to my stores. I have 2 seperate Shopify stores, and it just times out when I click "Authorize". Can this be fixed please. This would really help big time.
Hi Bit Swagg, We’re sorry to hear about the trouble connecting your stores. With the recent app updates, this shouldn’t be happening, and we’d love to help resolve the timeout issue. Our team will reach out to assist and ensure you can authorize both of your Shopify stores smoothly. Thank you for your patience, and we’re committed to getting this fixed for you!
Aug. 22, 2023
Doesn’t work no more with Shopify and Shopify stoped phone support and now impossible to get help with Shopify only on chat and extremely time consuming only to get nowhere.
Hi MyVirtualShop, thanks for your feedback. Sorry to hear about your bad experience getting support to resolve your issue. We've made updates to the app recently, so we hope you'll give it another shot.
Aug. 1, 2023
The app was a bit tricky to set up, but it's worth the effort. I was able to sync all my products to Twitter and got the Spotlight Products on my Twitter profile.
Hi Ecopify, Thank you for your feedback! We’re glad to hear that it was worth the effort and that you were able to sync your products successfully. If you need any further assistance or have suggestions for improving the setup process, feel free to reach out. Best wishes for your Shopify store.
June 19, 2023
Twitter doesn't support this thing. Just spins and spins when you try and authorize app access to your Shopify account. Shopify has no desire to support it either. Absolute garbage.
Hi Chain Reaction Bicycles, We’re sorry to hear about the trouble. This isn’t the experience we want for our users, and we’re here to help resolve the issue. Our team will reach out to assist and get things working for you.
June 18, 2023
Worked once, changed stores, doesn't configure. I have wasted hours and hours trying to delete and reinstall.
Hi Erik Kaiser Ventures, We’re sorry to hear about the trouble you’re having. With the recent app update, this issue shouldn’t be happening, and we’re here to help resolve it. Our team will reach out to assist with getting everything configured correctly. Thanks for your patience!
June 7, 2023
ショッピファイのシステムとツイッターアプリとの連携設定が簡単であり設定箇所も少なかったため、操作がしやすくスムーズに連携の設定をすることができました。設定から商品情報掲載の承認も早かったので助かりました。
May 20, 2023
Excellent integration, easy to manage, and they do not ask for very many permissions. Twitter is an A+ Shopify app!
Dec. 15, 2022
the catalogue sync feature is broke, I have 200 products and it only added 50 or so and they were all old. please update this and the back end UI for uploading and management. Its very clunky and behind even facebooks business manager. please contact me I would like very much to resolve these issues.
Hi Naptown Collective, We’re really sorry to hear about the issues with the catalog sync. We’d love to help resolve it. Our team will reach out to find out more info and help with the sync, and improving the back-end UI. Thank you for your feedback, and we look forward to getting everything sorted.
Oct. 21, 2022
Not user friendly. Very strange to have some items pulled to be able to use. Mostly weird items that are not even actually for sale on my site. Then, when I do find a product that I want to put into a set I can't because my pictures are all too small. The way my template of my store works is that I use 212 x 250px. I would need to re-do all of my pictures to make it work. Plus, I tried to re-do one to see if I could get it to work and it doesn't.
Hi Candle Cocoon, We’re really sorry to hear about the difficulties you’ve encountered. With the recent app update, we’ve made improvements to better support your needs, and we’d love to help you get things set up correctly. Our team will reach out to assist with the product sync and image sizing issues. We appreciate your feedback and are committed to making this work for you.
Oct. 20, 2022
I synced my store to Twitter shopping and i am running into an issue. Most of the products in my store come in multiple sizes -- Twitter counts each product variant as an individual product. Since Twitter only allows 50 products in a feed, my shop is really only showing about 16 products. It would be much more efficient to have individual products on the shop feed, that you can then click on and select your size. Right now i only see the option to show the same product(s) variants as separate "products". Is anyone else having this problem?
Hi RUFSKIN, We’re sorry to hear about the issue with product variants. This is a known challenge, so we’ll reach out to find out more and explore a solution that helps you display your products more efficiently. Thank you for sharing your feedback, and we appreciate your patience.
Oct. 6, 2022
Twitter was so easy to set up with Shopify. I was able to set up my Twitter Shop account within 10 minutes. Effortless!!! Great new feature.
Sept. 9, 2022
Reached out to help and nobody can figure out how to make this work for me. I'm going in circles. Account is connected but no products so go to products, Shopify and it takes me to the app that says I'm connected then back to the page where I need to add products. Again, click on Partner Connection and go to the app store where it says I'm connected and ... getting nowhere.
Hi Steve Rude Art, We’re really sorry for the frustration you experienced. After the recent app update, this should be a smoother process, and we understand how going in circles is not helpful. Our team will reach out to work with you directly and get this issue resolved. We appreciate your patience and are committed to helping you get everything working as it should. Thanks for taking the time to leave feedback.