X
Create and manage ad campaigns effortlessly with X Ads.
Rating
2.8
feedback
61
chart
#3,426
All reviews
Review RSS Feed
Dec. 10, 2024
No longer compatible? Says I need to be in Canada. Edit: Thanks for fixing the app! :)
Hi Pawsonify, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience. We rolled out some feature improvements for the app recently, and during the brief testing period, the features were limited to Shopify sellers in Canada. It is now available in the US and Canada. We're sorry for the issue it caused. Hope you'll give us another chance. We'll reach out to make sure you don't have any other concerns.
July 2, 2024
I find the app useless so far. Nothing will download into products. The CSV file will not work. Notta ~
Hi Green Apple Active, Thanks for taking the time to let us know about your negative experience. Very sorry to hear about the trouble you had syncing your products via CSV. We'll reach out to find out more and help resolve the issue. Appreciate you giving the app a try.
Jan. 26, 2024
OMG!! this app is a nightmare. not easy to use, not user friendly. Overly complex for something that should be super simple like other social media apps. You definitely pay for what you get but this does not even meet the standards of a free app.
Hi Tiki Yard, Really appreciate the candid feedback. We hope you'll find our recent updates easier to use.
Jan. 23, 2024
Working as of 1/23/2024. Use ****Chrome**** NOT Firefox if your stuff isn't syncing. Make sure you have adblockers off or at least whitelist twitter ads. Make sure you're not host or pie-hole blocking twitter ads by accident. It takes a while after connection is established to see products floating in. Make sure you're logged into both Shopify & Twitter before sending the link to ensure success.
Hi DECALS OF AMERICA, We really appreciate your thoughtful review and the tips you’ve shared for others. It’s great to see the app is working smoothly for you. Wishing you all the best with your Shopify store!
Jan. 5, 2024
No matter what I do, the app will not connect to my X account. Requested help from Support, but no response.
Hi Snoot Boopers, Very sorry for the lack of responsiveness to your requests when you tried the X app. Our support team is ready to help if you'll give us another chance. We've made some updates that we hope will make your experience using the app much easier.
Nov. 14, 2023
Not longer works, hasn't for months. No sycing of products. Bad app.
Hi Miami Teeny Weeny Bikini, we're sorry to hear about the poor experience getting you had with getting your products to sync. We've recently updated the app, and we hope you'll give us another chance to help your business grow with X.
Nov. 8, 2023
Stopped working, new products won't sync. I'm assuming the skeleton crew over on "X" forgot this integration existed, since they didn't put it behind a paywall lol.
Hi Kelly Knowles Art, thanks for your feedback. Very sorry about the issue you had with syncing your products. We've recently updated the app, and hope we can help grow your Shopify business on X.
Oct. 12, 2023
APP NOT WORKING! I even use Chrome by google and cleared the cached, still not working
Hi OwensAssetFund Gifts, We’re sorry to hear the integration didn’t work as expected. Our team will be reaching out to learn more and help resolve the issue. Wishing your Shopify store success in the meantime!
Sept. 30, 2023
unable to connect, blank page.
Hi SO Store, We’re sorry to hear you were seeing a blank page when trying to sync your products. After the recent app update, this issue shouldn’t be happening, and we’re here to help. Our team will reach out to assist and get you connected properly. Thank you for taking the time to leave feedback.
Sept. 25, 2023
App is no longer functional. I think its because of the changes from twitter to X.
Hi Wander Lost, thanks for your feedback. Sorry to hear about your bad experience with app functionality. We've made updates recently, so we hope you'll give it another shot.
Sept. 1, 2023
I don't think it works anymore since Twitter is now X. Couldn't get it to connect to my store.
Hi PHAEVERS, thanks for your feedback. Sorry to hear about your bad experience connecting to your store. We've made updates to the app recently, so we hope you'll give it another shot.
Aug. 29, 2023
This app does not work. I downloaded the PDF and followed all of the instructions and still does not work. I am just going to call it a day and just give up on this. Does not go beyond the authorization process. Very dissapointed.
Hi Akron Pride Custom Tees, We’re so sorry to hear about your experience with the app. It’s disappointing to know the integration didn’t work as expected despite following the instructions. We truly understand your frustration and would like to make this right. Our team will reach out to assist and help resolve the issue. Wishing you the best with your Shopify store, and we appreciate your patience!
Aug. 22, 2023
This will not connect to my stores. I have 2 seperate Shopify stores, and it just times out when I click "Authorize". Can this be fixed please. This would really help big time.
Hi Bit Swagg, We’re sorry to hear about the trouble connecting your stores. With the recent app updates, this shouldn’t be happening, and we’d love to help resolve the timeout issue. Our team will reach out to assist and ensure you can authorize both of your Shopify stores smoothly. Thank you for your patience, and we’re committed to getting this fixed for you!
Aug. 22, 2023
Doesn’t work no more with Shopify and Shopify stoped phone support and now impossible to get help with Shopify only on chat and extremely time consuming only to get nowhere.
Hi MyVirtualShop, thanks for your feedback. Sorry to hear about your bad experience getting support to resolve your issue. We've made updates to the app recently, so we hope you'll give it another shot.
Aug. 1, 2023
The app was a bit tricky to set up, but it's worth the effort. I was able to sync all my products to Twitter and got the Spotlight Products on my Twitter profile.
Hi Ecopify, Thank you for your feedback! We’re glad to hear that it was worth the effort and that you were able to sync your products successfully. If you need any further assistance or have suggestions for improving the setup process, feel free to reach out. Best wishes for your Shopify store.
June 18, 2023
Worked once, changed stores, doesn't configure. I have wasted hours and hours trying to delete and reinstall.
Hi Erik Kaiser Ventures, We’re sorry to hear about the trouble you’re having. With the recent app update, this issue shouldn’t be happening, and we’re here to help resolve it. Our team will reach out to assist with getting everything configured correctly. Thanks for your patience!
June 7, 2023
ショッピファイのシステムとツイッターアプリとの連携設定が簡単であり設定箇所も少なかったため、操作がしやすくスムーズに連携の設定をすることができました。設定から商品情報掲載の承認も早かったので助かりました。
May 20, 2023
Excellent integration, easy to manage, and they do not ask for very many permissions. Twitter is an A+ Shopify app!
Dec. 15, 2022
the catalogue sync feature is broke, I have 200 products and it only added 50 or so and they were all old. please update this and the back end UI for uploading and management. Its very clunky and behind even facebooks business manager. please contact me I would like very much to resolve these issues.
Hi Naptown Collective, We’re really sorry to hear about the issues with the catalog sync. We’d love to help resolve it. Our team will reach out to find out more info and help with the sync, and improving the back-end UI. Thank you for your feedback, and we look forward to getting everything sorted.