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Working as of 1/23/2024. Use ****Chrome**** NOT Firefox if your stuff isn't syncing. Make sure you have adblockers off or at least whitelist twitter ads. Make sure you're not host or pie-hole blocking twitter ads by accident. It takes a while after connection is established to see products floating in. Make sure you're logged into both Shopify & Twitter before sending the link to ensure success.
Hi DECALS OF AMERICA, We really appreciate your thoughtful review and the tips you’ve shared for others. It’s great to see the app is working smoothly for you. Wishing you all the best with your Shopify store!
No matter what I do, the app will not connect to my X account. Requested help from Support, but no response.
Hi Snoot Boopers, Very sorry for the lack of responsiveness to your requests when you tried the X app. Our support team is ready to help if you'll give us another chance. We've made some updates that we hope will make your experience using the app much easier.
amazing platform for business.
Hey Elon, thanks for fixing the Shopify X link. THANK YOU!
Not longer works, hasn't for months. No sycing of products. Bad app.
Hi Miami Teeny Weeny Bikini, we're sorry to hear about the poor experience getting you had with getting your products to sync. We've recently updated the app, and we hope you'll give us another chance to help your business grow with X.
Stopped working, new products won't sync. I'm assuming the skeleton crew over on "X" forgot this integration existed, since they didn't put it behind a paywall lol.
Hi Kelly Knowles Art, thanks for your feedback. Very sorry about the issue you had with syncing your products. We've recently updated the app, and hope we can help grow your Shopify business on X.
APP NOT WORKING! I even use Chrome by google and cleared the cached, still not working
Hi OwensAssetFund Gifts, We’re sorry to hear the integration didn’t work as expected. Our team will be reaching out to learn more and help resolve the issue. Wishing your Shopify store success in the meantime!
unable to connect, blank page.
Hi SO Store, We’re sorry to hear you were seeing a blank page when trying to sync your products. After the recent app update, this issue shouldn’t be happening, and we’re here to help. Our team will reach out to assist and get you connected properly. Thank you for taking the time to leave feedback.
App is no longer functional. I think its because of the changes from twitter to X.
Hi Wander Lost, thanks for your feedback. Sorry to hear about your bad experience with app functionality. We've made updates recently, so we hope you'll give it another shot.
I don't think it works anymore since Twitter is now X. Couldn't get it to connect to my store.
Hi PHAEVERS, thanks for your feedback. Sorry to hear about your bad experience connecting to your store. We've made updates to the app recently, so we hope you'll give it another shot.
This app does not work. I downloaded the PDF and followed all of the instructions and still does not work. I am just going to call it a day and just give up on this. Does not go beyond the authorization process. Very dissapointed.
Hi Akron Pride Custom Tees, We’re so sorry to hear about your experience with the app. It’s disappointing to know the integration didn’t work as expected despite following the instructions. We truly understand your frustration and would like to make this right. Our team will reach out to assist and help resolve the issue. Wishing you the best with your Shopify store, and we appreciate your patience!
This will not connect to my stores. I have 2 seperate Shopify stores, and it just times out when I click "Authorize". Can this be fixed please. This would really help big time.
Hi Bit Swagg, We’re sorry to hear about the trouble connecting your stores. With the recent app updates, this shouldn’t be happening, and we’d love to help resolve the timeout issue. Our team will reach out to assist and ensure you can authorize both of your Shopify stores smoothly. Thank you for your patience, and we’re committed to getting this fixed for you!
Doesn’t work no more with Shopify and Shopify stoped phone support and now impossible to get help with Shopify only on chat and extremely time consuming only to get nowhere.
Hi MyVirtualShop, thanks for your feedback. Sorry to hear about your bad experience getting support to resolve your issue. We've made updates to the app recently, so we hope you'll give it another shot.
The app was a bit tricky to set up, but it's worth the effort. I was able to sync all my products to Twitter and got the Spotlight Products on my Twitter profile.
Hi Ecopify, Thank you for your feedback! We’re glad to hear that it was worth the effort and that you were able to sync your products successfully. If you need any further assistance or have suggestions for improving the setup process, feel free to reach out. Best wishes for your Shopify store.
Twitter doesn't support this thing. Just spins and spins when you try and authorize app access to your Shopify account. Shopify has no desire to support it either. Absolute garbage.
Hi Chain Reaction Bicycles, We’re sorry to hear about the trouble. This isn’t the experience we want for our users, and we’re here to help resolve the issue. Our team will reach out to assist and get things working for you.
Worked once, changed stores, doesn't configure. I have wasted hours and hours trying to delete and reinstall.
Hi Erik Kaiser Ventures, We’re sorry to hear about the trouble you’re having. With the recent app update, this issue shouldn’t be happening, and we’re here to help resolve it. Our team will reach out to assist with getting everything configured correctly. Thanks for your patience!
ショッピファイのシステムとツイッターアプリとの連携設定が簡単であり設定箇所も少なかったため、操作がしやすくスムーズに連携の設定をすることができました。設定から商品情報掲載の承認も早かったので助かりました。
Excellent integration, easy to manage, and they do not ask for very many permissions. Twitter is an A+ Shopify app!
the catalogue sync feature is broke, I have 200 products and it only added 50 or so and they were all old. please update this and the back end UI for uploading and management. Its very clunky and behind even facebooks business manager. please contact me I would like very much to resolve these issues.
Hi Naptown Collective, We’re really sorry to hear about the issues with the catalog sync. We’d love to help resolve it. Our team will reach out to find out more info and help with the sync, and improving the back-end UI. Thank you for your feedback, and we look forward to getting everything sorted.
Insanely awful integration. I have reintegrated five times and still cannot use the app. Really poor.
Hi Bossy Cosmetics, thanks for your feedback. Very sorry to hear about your repeated bad experience with integrating your products. We've made updates to the app recently, and we hope you'll give it another shot.
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