xConnector
Automatically create shipping labels and invoices
Rating
4.7
feedback
73
chart
#510
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
16%
-
Less than a year
48%
-
More than a year
32%
Reviews Summary
The reviews for the XConnector Shopify App are overwhelmingly positive, with users praising the app's efficiency, ease of use, and exceptional customer support. Many users highlight the time-saving benefits of the app, especially in automating shipping processes and order management. The support team, particularly Cristina, is consistently commended for being responsive, helpful, and dedicated to resolving issues promptly. Users also appreciate the app's integration with Romanian couriers and invoicing tools, making it a valuable asset for e-commerce businesses operating in Romania. However, there are a few negative reviews mentioning issues with support responsiveness and compatibility after system updates.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Super aplicatie. Cei mai buni si cei mai operativi. Am primit mereu suportul lor. Recomand cu incredere.
Dec. 4, 2025
The app should be fine, however the developers and support is very rude and only upsells and are not proactive to actually help, but are there only to sell. I do not recommend! LE: I appreciate the response, but I want to clarify my experience as it seems different from how it’s being portrayed. I reached out because I genuinely needed help, not an upgrade pitch. While the developer states that “this level of support wasn’t included,” that’s exactly the issue many small businesses struggle with — basic guidance turns into a paywall, and the tone felt unexpectedly condescending, almost like we were being talked down for not already paying more. That’s not the kind of attitude you expect from a team whose role is to support customers. I’m not asking for special treatment; I’m simply sharing how the interaction felt from a customer’s perspective. If I left the conversation feeling unheard, pressured, and subtly mocked, that’s valid feedback. Other small and medium businesses depend on clear, supportive communication, and my review reflects that gap. I stand by my original comment so other users can make an informed decision.
Thank you for your feedback. We’re sorry to see this rating, especially since we assisted you through our support chat even though this level of support is not included without an active subscription. We also want to clarify that our team maintains a respectful tone in all interactions, and we do not engage in upselling. Our only goal was to help you resolve the issue you reported, which we did. We remain available if you need further assistance in the future.
Nov. 20, 2025
THE BEST SHIPPING ALL IN ONE APP. 100% RECOMMEND! PERFECT SUPPORT WITH CRISTINA!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more