All reviews

Rating Breakdown

  • 5
    100% (204 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (197)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2025

The staff are both highly professional and very helpful. The installation process was straightforward, and claim requests are processed remarkably quickly. It has been instrumental in resolving many issues for us

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Xcotton is excellent . It's user-friendly, has received great feedback from customers, and has been a tremendous help to us.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Just installed it. I think it is better for both sellers and buyers.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Good software, simple and practical.Great service.

Store

DUNTERY

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

The installation is super easy, and the team has been assisting us with the installation the whole time. Besides, claims processing is really fast, and many customers are willing to purchase it—it’s really great!

Using app

About 1 month

Total reviews

59

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Xcotton is a fantastic plugin for shipping insurance. It integrates smoothly with our store, is very easy to use, and provides customers with peace of mind during their purchase. The setup was quick, and it works flawlessly without adding any extra complexity to our operations. Since using it, we’ve seen a boost in customer trust and overall satisfaction. Highly recommended!

Store

MERACH

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Nice CS support, nice product, I would like to highly recommend it.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

This app provides excellent custom solutions that have mitigated our liability for claims. Its value proposition is clearly recognized by consumers, who are showing a higher purchase intent.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The customer service team is incredibly responsive and walked me through every step. The claim was processed within hours, not days! This plugin truly takes the stress out of protection management.

Store

Stodeer

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

good

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Xcotton is easy to use, and the customer service team is exceptional—always quick, friendly, and effective.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Absolutely stellar service! Their extended warranty program provided our customers with unparalleled peace of mind and significantly boosted our product's value. A truly reliable and professional partner.

Store

Sunaofe

Using app

27 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 23, 2025

It's a very good app. Many of my customers are willing to buy it. If a customer loses something they bought, this app will compensate my customer in time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

xCotton Post Purchase Guard plugin has been an incredible help. The setup process is remarkably simple, and the real standout was the responsive customer support team, who provided clear guidance tailored to our products. For those aiming to build trust and streamline operations, this plugin is an essential tool. Its reliability and user-centric design come highly recommended.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Convenient and easy to use, fast service

Store

XbotGo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I’ve been using xCotton’s protection service for my store, and honestly it’s been super helpful. Setup was really quick and easy, and it works perfectly with Shopify without me having to mess around. What I like most is that it gives both me and my customers an extra layer of security, which definitely builds more trust when people shop. The support team is also awesome—fast replies and really friendly. It just makes me feel more at ease running the store, and I can tell customers appreciate it too. Totally worth it if you want better security and happier customers.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

xCotton’s protection services have been a great asset to my store. Installation and setup were very easy, and the integration with Shopify is seamless and runs smoothly. It not only provides extra security for both my business and my customers after the purchase but also adds more trust to the overall shopping experience. The support team is quick to respond and very helpful, which gives me peace of mind in daily operations while customers feel valued as well. Overall, it’s an ideal solution for improving store security and customer satisfaction.

Store

Smad EU

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Comprehensive coverage for complete peace of mind.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

The xcotton app has been a game changer for our Shopify store! It combines package protection and extended warranties in one simple solution, making after-sales care effortless. Setup was fast and straightforward, and our customers now feel much more secure about their purchases. Since implementing it, support tickets for shipping or accidental damage have dropped dramatically. Highly recommend this tool to any Shopify merchant looking to enhance customer trust!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Thumbs up to the xcotton plugin! This single app perfectly addresses two core after-sales service issues for Shopify: package protection and extended warranties. Its simple installation and easy setup significantly boost customer confidence. Since using it, customer disputes due to shipping or accidental damage have been virtually zero. I highly recommend it to all Shopify sellers!

Using app

19 days

Total reviews

2

Average rating

5.0