All reviews

Rating Breakdown

  • 5
    100% (236 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 97% (230)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2025

A top-tier product. It offers a seamless user experience and provides the crucial safety net of good consumer protection that every online store needs.

Store

DeerValley Bath

Using app

About 1 month

5 / 5 Share

Nov. 3, 2025

No fees to start, no coding required. Highly recommended.

Store

Aquastrong

Using app

3 days

5 / 5 Share

Oct. 29, 2025

xCotton has effectively resolved a large portion of our after-sales issues, making it convenient for us as sellers and enhancing customer satisfaction. It truly seems tailor-made for small and medium-sized businesses.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

This service has brought us tangible value: it has not only significantly increased consumer trust and shopping satisfaction, but has also directly helped us reduce operating costs and alleviated the workload of our after-sales team. This is undoubtedly a win-win solution tailored for our merchants, allowing us to focus more on business growth.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

The xCotton Shipping Guarantee service has redefined the logistics experience between us and our customers. The support team demonstrates exceptional responsiveness and exceptional handling of shipping issues, ensuring every dispute is resolved promptly and satisfactorily. This has significantly boosted customer confidence and loyalty. We are also pleased to see that the burden of after-sales inquiries and associated operating costs have been effectively controlled. xCotton has truly achieved the perfect combination of enhancing the customer experience and alleviating the burden on merchants, creating a win-win future.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Professional shipping protection with quick claim resolution.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Easy to install and free — adds an insurance option our customers trust.

Store

ICECASA

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Very easy to use!

Store

kidpop

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

不错

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

xCotton's shipping guarantee is a key component in enhancing the shopping experience and building customer trust. Its dedicated support team provides reliable backing, making shopping worry-free for customers and solidifying our platform's reputation and credibility.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

An effortless way to boost customer confidence and conversion

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

A must-have plugin that saves me so much hassle with shipping issues

Store

Kolybel

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Xcotton offers my customers peace of mind and protects my business.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

This is a highly praised app. Many of my customers speak highly of it after using it. The most reassuring part is that if any purchased item is accidentally damaged, this app provides a fast claims service to protect my customers' rights and interests in a timely manner.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Xcotton is very good, simple and easy to use

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Works great

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

The staff are both highly professional and very helpful. The installation process was straightforward, and claim requests are processed remarkably quickly. It has been instrumental in resolving many issues for us

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Just installed it. I think it is better for both sellers and buyers.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Good software, simple and practical.Great service.

Store

DUNTERY

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

The installation is super easy, and the team has been assisting us with the installation the whole time. Besides, claims processing is really fast, and many customers are willing to purchase it—it’s really great!

Using app

About 1 month

Total reviews

68

Average rating

4.9