Xero for Shopify

Xero

Sync daily sales to Xero for streamlined ecommerce accounting

Developer
View on App Store

Rating

1.9

feedback

29

Reviews

chart

#2,511

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    66%
  • More than a year
    14%

Reviews Summary

The reviews for the Shopify Integration by Xero app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of setup, time-saving features, and streamlining of accounting processes. Users appreciate the app for making their business operations more efficient and for its helpful support team. However, negative themes that emerge from the reviews include issues with billing, lack of customer support, difficulties in syncing data accurately, and challenges with integration, especially for users with multiple currencies or specific payment gateways like PayPal. Some users also expressed frustration with being charged even after uninstalling the app and facing difficulties in getting refunds.

Highlights

Mixed feedback with positive comments on ease of setup and time-saving features
Issues with billing, lack of customer support, and difficulties in syncing data accurately
Challenges with integration for users with multiple currencies or specific payment gateways like PayPal
Frustration with being charged even after uninstalling the app and difficulties in getting refunds
Appreciation for the helpful support team and streamlining of accounting processes

Rating Breakdown

  • 5
    31% (9 ratings)
  • 4
    3% (1 ratings)
  • 3
    7% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    59% (17 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 28, 2025

WARNING - DO NOT INSTALL OR DOWNLOAD After uninstalling I am still getting billed monthly.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 24, 2025

absolutely terrible. Doesn't import customer data. Waste of money. I cancelled my subscription and they are still charging me. AVOID.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

April 9, 2025

0 support, charges for UK customers which makes zero sense. Shows you how old and stubborn this company is, avoid.

Using app

5 months

Total reviews

5

Average rating

3.0

1 / 5 Share

Jan. 10, 2025

Terrible app. Does not sync customer date or product data or stock. Formats VAT incorrectly on what it does sync. I expect much better from Xero.

Store

I-CANOE

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 9, 2025

zero support. have raised tickets and there has been no answer.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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