Xero for Shopify

Xero

Sync daily sales to Xero for streamlined ecommerce accounting

Developer
View on App Store

Rating

1.8

feedback

29

Reviews

chart

#2,812

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    66%
  • More than a year
    14%

Reviews Summary

The reviews for the Shopify Integration by Xero app are mixed, with a significant number of negative reviews highlighting issues such as continued billing after uninstallation, lack of customer support, difficulties in syncing data, incorrect VAT formatting, and challenges with payment reconciliation. Users have expressed frustration with being charged despite canceling subscriptions and encountering problems with the app's functionality. On the positive side, some users appreciate the ease of setup, time-saving benefits, and streamlining of accounting processes provided by the app. However, concerns about user-friendliness, lack of clarity on fees, and compatibility issues with multiple currencies and payment gateways have been raised.

Highlights

Continued billing after uninstallation
Lack of customer support
Data syncing issues
Payment reconciliation challenges
Ease of setup and time-saving benefits

Rating Breakdown

  • 5
    31% (9 ratings)
  • 4
    3% (1 ratings)
  • 3
    7% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    59% (17 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 28, 2025

WARNING - DO NOT INSTALL OR DOWNLOAD After uninstalling I am still getting billed monthly.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 24, 2025

absolutely terrible. Doesn't import customer data. Waste of money. I cancelled my subscription and they are still charging me. AVOID.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

April 9, 2025

0 support, charges for UK customers which makes zero sense. Shows you how old and stubborn this company is, avoid.

Using app

5 months

Total reviews

3

Average rating

2.7

1 / 5 Share

Jan. 10, 2025

Terrible app. Does not sync customer date or product data or stock. Formats VAT incorrectly on what it does sync. I expect much better from Xero.

Store

I-CANOE

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 9, 2025

zero support. have raised tickets and there has been no answer.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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