Xero for Shopify

Xero

Sync daily sales to Xero for streamlined ecommerce accounting

Developer
View on App Store

Rating

1.9

feedback

30

Reviews

chart

#3,054

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    63%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App show a mix of positive and negative feedback. On the positive side, users appreciate the ease of setup and the time-saving benefits of the app. Many users find the integration between Xero and Shopify helpful in streamlining their accounting processes. However, the negative reviews highlight significant issues such as continued billing after uninstallation, lack of customer support, difficulties in syncing data accurately, and challenges with payment reconciliation. Users have expressed frustration with incorrect billing, lack of functionality, and poor integration with payment gateways like PayPal. Overall, while some users find the app beneficial for their business, others have faced serious issues and limitations.

Highlights

Ease of setup and time-saving benefits
Billing issues and lack of customer support
Data syncing and payment reconciliation challenges
Integration limitations with payment gateways like PayPal
Mixed feedback on the effectiveness of the app

Rating Breakdown

  • 5
    33% (10 ratings)
  • 4
    3% (1 ratings)
  • 3
    7% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    57% (17 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 28, 2025

WARNING - DO NOT INSTALL OR DOWNLOAD After uninstalling I am still getting billed monthly.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 24, 2025

absolutely terrible. Doesn't import customer data. Waste of money. I cancelled my subscription and they are still charging me. AVOID.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

April 9, 2025

0 support, charges for UK customers which makes zero sense. Shows you how old and stubborn this company is, avoid.

Using app

5 months

Total reviews

3

Average rating

2.7

1 / 5 Share

Jan. 10, 2025

Terrible app. Does not sync customer date or product data or stock. Formats VAT incorrectly on what it does sync. I expect much better from Xero.

Store

I-CANOE

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 9, 2025

zero support. have raised tickets and there has been no answer.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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