CarryTheOne Xero Connector
The reviews are overwhelmingly positive about the app’s core function: syncing Shopify with Xero reliably and saving merchants significant time on bookkeeping and reconciliation. Many users praise the depth of customization, support for multiple stores, currencies, payment gateways, tax treatments, and more complex accounting setups. Several reviewers say the app has been essential to their business for years, works as described, and is better than competing integrations. The support team is frequently highlighted as responsive, helpful, and willing to work through setup issues or even implement improvements. The main negatives center on setup complexity and inconsistent support experiences. Some users note that the app requires careful configuration and a solid understanding of accounting, which can be challenging for smaller businesses or less technical users. A few reviews report serious problems such as integrations stopping unexpectedly, delayed or absent support responses, and disruptions that caused backlogs or manual cleanup. Overall, the app is seen as powerful and highly effective when configured correctly, but reliability and support responsiveness appear uneven for a minority of users.
Review RSS feed
Carry the One has been a great addition to our Shopify workflow. The integration was incredibly simple to set up, and everything works seamlessly with our existing processes. On top of that, their support team is very responsive and quick to help whenever questions come up. Highly recommend for anyone looking for a smooth and reliable solution.
Thank you very much for taking the time to leave such a kind review. I’m delighted to hear that CarryTheOne has fitted smoothly into your Shopify workflow and that the setup was straightforward. We really appreciate the recommendation, and we’re always here to help if any questions come up.
Fantastic app and even better support! We had an issue with assigning the correct VAT rate for EU orders in Xero, as we’re based in Northern Ireland and still part of the EU customs union. Lech from support was incredibly responsive and worked tirelessly to resolve this and several other small issues for us — everything is now working perfectly. The installation and setup are straightforward, but if you’re unsure about any settings, just reach out to their support team. They reply quickly and are always willing to help. Highly recommended!
Works great, easy to set up and navigate. When I have reached out with questions, my issue was always resolved promptly.
So glad there is an app to connect to Xero as I did not want to have to move everything from there! Needed a little hand holding from my accountant on initial set up, everything has been very smooth since there. Looking forward to the in-app integration to streamline even more.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.