Be Vibrant review for XERO SYNC by BOLD

March 14, 2019

This app has always been a bit crap. It did 85% of the job but there were always glitches and refunds/ credits etc were always catered poorly. I thought it was a freebie provided by Xero so didn't complain. But no! This is another crap-ola BOLD app. Bold seem to think they can over-charge for everything. I found this month that I had not been able to reconcile my Xero transactions due to exceeding monthly export on free plan, so upgraded. However I still can't export the remainder of the orders from last month even though I'm now on the paid plan and there is no way to go back retrospectively and export the orders from before today! Now I'm in the crappy position of having to reconcile 15+ days of transactions manually. I'm going to be un-installing and disputing the charge for the current month via Shopify support.