XERO Order & Inventory Sync for Shopify

XERO Order & Inventory Sync

Easy Xero Sync of Store Sales and Inventory for Reconciliation

Developer

Rating

2.7

feedback

146

Reviews

chart

#7,920

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    8%
  • Less than a year
    35%
  • More than a year
    57%

Reviews Summary

The reviews for this Shopify App are quite mixed, with some users praising the app for its functionality and responsive customer support, while others express frustration with issues related to syncing, mapping, and customer service. Positive aspects highlighted include the app's time-saving features, seamless integration with Xero, and helpful support staff like Daniel, Irfan, and Nikhil. Users appreciate the automation and ease of tracking sales data in Xero. However, negative reviews mention problems with syncing to Xero, lack of clear instructions, errors in exporting orders, and difficulties in mapping products accurately. Some users also criticize the high cost of the app compared to its functionality and the lack of timely and effective customer support.

Highlights

Mixed reviews with praise for functionality and customer support
Issues with syncing, mapping, and customer service
Positive feedback on time-saving features and integration with Xero
Criticism of high cost compared to functionality
Frustration with errors in exporting orders and lack of clear instructions

Rating Breakdown

  • 5
    26% (38 ratings)
  • 4
    11% (16 ratings)
  • 3
    5% (8 ratings)
  • 2
    6% (9 ratings)
  • 1
    51% (75 ratings)

Reviews with Text

  • 99% (145)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Daniel was so helpful with resolving an issue for me. He responded very quickly also. I've found the app works really well and saves a lot of time.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

Over 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 18, 2025

Terrible support... there was no instructions on how to sync the app with XERO when BOLD upgrade and made changes to the app, so the whole app stopped working and ceased to sync with XERO, no help at all and no seamless integration

Using app

Almost 8 years

Total reviews

4

Average rating

3.3

5 / 5 Share

April 30, 2025

This app works really well for me. And they are fast and responsive to solve the minor issues I might occasionally have.

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 25, 2025

[URGENT] Please help with issue! (There were errors with your settings: Tax overrides) Cannot contact developer, 1 Star Review as NO SUPPORT! Shopify integration has stopped working, we are unsure as to why stopped or how to fix? I cannot upload screen shots and your app should have a support section not rely on this website contact us box. Cannot contact developer.

Using app

Almost 7 years

Total reviews

9

Average rating

3.1

All reviews

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