All reviews

Rating Breakdown

  • 5
    32% (69 ratings)
  • 4
    11% (23 ratings)
  • 3
    5% (10 ratings)
  • 2
    7% (15 ratings)
  • 1
    45% (96 ratings)
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5 / 5 Share

May 15, 2024

As a general point, the Xero Sync Integration is absolutely essential to our business - I don’t know how we’d do the bookkeeping for a Shopify-based business without it. I am writing a review after the resolution of a recent problem; we had a longstanding issue where we had a gap in our data for 18 months that we hadn’t got round to solving due to Covid backlogs. When I finally got around to it sorting it, I couldn’t make the data exports work properly. I was very worried this meant months of extremely tedious labour to manually enter all the data into Xero. Thankfully Irfan came to the rescue. He worked diligently and very efficiently with the developers, and they were able to investigate and diagnose the problem, and offer a solution. All of the data is now in automatically exported into Xero, and completely up to date. I am incredibly grateful to Irfan and the developer he worked with - please keep doing what you're doing guys, it is really appreciated.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

This app has made a huge difference to my book keeping, as it sends all my Shopify invoices into Xero at the end of each day and itemises all the items sold, so really easy to keep track of sales types and best sellers etc. Love it.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so glad to hear that Xero helps make running your business easier. Thanks for choosing Bold!

5 / 5 Share

March 9, 2023

Great app and saves plenty of time with tonnes of automation going on behind the scenes. Their support is also pretty responsive.

Using app

Over 5 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your kind review! We're always here to help with anything you may need. Thanks for choosing Bold!

5 / 5 Share

March 6, 2023

Payments download to Xero daily - straight forward to reconcile with info min of 100 charactors to kdkdk.

Store

abeeco

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review, we are so glad to hear Xero fulfills your needs! Thanks for choosing Bold!

5 / 5 Share

March 3, 2023

We've used the BOLD / Xero App for the last 3 years and never had any issues with it, it does exactly what we need and hasn't let us down once, so we would fully recommend it! we often have to export the data on the same day, (in order to send an invoice to a customer from Xero) although we have it set to export at the end of every day and we've never had any issues with this happening, everything does as it says on the tin, couldn't fault it.

Using app

Almost 3 years

Total reviews

6

Average rating

3.7

Developer Reply

Words like yours make our day! We are so glad our solutions make your life easier. That is exactly what we strive for. Thanks for writing in and thanks for choosing Bold!

5 / 5 Share

March 2, 2023

Great app and does exactly what it promises! A little expensive but we need it to simplify processes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, your words are much appreciated! We're glad to hear the app makes life a little easier!

5 / 5 Share

March 2, 2023

This app has worked well for us and does precisely what it promises. Customer service is responsive as well. Thanks!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear the app meets all your requirements. We are always happy to help. Thanks for taking the time to write in!

5 / 5 Share

March 1, 2023

Great product. This app does what it's supposed to do without the complicated integration process that most apps of this nature have.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Appreciate the kind review! We so are glad to hear you are finding the app easy to set up and use. Thanks for choosing Bold!

5 / 5 Share

Feb. 28, 2023

Does the job and works fine for my business. I still don't know why I need to write 100 characters as I don't have much to say.

Store

Magic T

Using app

Almost 3 years

Total reviews

10

Average rating

3.2

Developer Reply

Thank you for your kind review. Your feedback is much appreciated! Thank you for choosing Bold!

5 / 5 Share

April 20, 2022

This is a huge time-saver for us! We've been using for a couple of years now. In the early days we regularly had a handful of missing transactions each month - not many, but still a bit painful to resolve. However, that's no longer the case and we get a seamless transfer to Xero every month which makes life easy. Really happy with how it works for us.

Using app

Almost 3 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Feb. 27, 2022

Thanks to Deelen and the team for your incredible support sorting out my sync glitch! Your patience and diligence in ensuring this problem was fixed as quickly and efficiently as possible was much appreciated. Thank you!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Updated my review Bold have been amazing in thier help and service. I will continue using the service after this experience :)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that our support team was such great help to you! Thanks for choosing Bold! :)

5 / 5 Share

Oct. 26, 2021

We have been using this app for over a year and it is excellent - we have had only 1 query and Nikhil was fantastic - he got straight back to us and sorted out the problem.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Nikhil has been super helpful and very quick to respond whenever I have had some queries. It pulls in data seamlessly!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2021

We've been using the app for a few months and everything is going pretty well. Even their support is pretty good, thanks to Nikhil for helping us reconnecting the app with our Xero account.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Passed along your shout out to Nikhil. Thanks for choosing Bold.

5 / 5 Share

April 29, 2021

Thanks Hazma for your prompt response to my tax issues. We were able to fix the issues with your help.

Store

DHARF

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review. We'll be sure to pass along your thanks to Hazma. If you bump into any additional trouble we're always happy to help.

5 / 5 Share

March 25, 2021

Thank you Hazma for helping we transfer missing invoices - We had some invoices that has not transferred across to our xero software but Hazma got it working. Great work. Thanks.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Hazma was there to help you with the app. Glad that everything is working great, thank you for choosing Bold!

5 / 5 Share

March 23, 2021

Thank you very much Hamza for your speedy response regarding our problem , it is much appreciated that you got back to us so quick!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. So thrilled that Hamza was there to assist you with the issues you were experiencing. We are always happy to help!

5 / 5 Share

Dec. 17, 2020

Apps is very helpful for keeping our Xero up-to date with less to zero manual task. Also, I was able to get a good response from the support particularly Mr. Hamza who's been very accommodating and easy to deal with. He didn't stop until the issue was not resolved.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Great experience with this app. Support staff (Nikhil) was very professional and helpful. Issue was fixed promptly efficiently.

Using app

Over 5 years

Total reviews

1

Average rating

5.0