All reviews

Rating Breakdown

  • 5
    27% (41 ratings)
  • 4
    11% (16 ratings)
  • 3
    5% (8 ratings)
  • 2
    6% (9 ratings)
  • 1
    51% (77 ratings)

Reviews with Text

  • 99% (150)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2025

Daniel was so helpful with resolving an issue for me. He responded very quickly also. I've found the app works really well and saves a lot of time.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2025

This app works really well for me. And they are fast and responsive to solve the minor issues I might occasionally have.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

As a general point, the Xero Sync Integration is absolutely essential to our business - I don’t know how we’d do the bookkeeping for a Shopify-based business without it. I am writing a review after the resolution of a recent problem; we had a longstanding issue where we had a gap in our data for 18 months that we hadn’t got round to solving due to Covid backlogs. When I finally got around to it sorting it, I couldn’t make the data exports work properly. I was very worried this meant months of extremely tedious labour to manually enter all the data into Xero. Thankfully Irfan came to the rescue. He worked diligently and very efficiently with the developers, and they were able to investigate and diagnose the problem, and offer a solution. All of the data is now in automatically exported into Xero, and completely up to date. I am incredibly grateful to Irfan and the developer he worked with - please keep doing what you're doing guys, it is really appreciated.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Your positive feedback keeps us going. We're glad Irfan was able to help resolve your issue.

5 / 5 Share

March 24, 2023

This app has made a huge difference to my book keeping, as it sends all my Shopify invoices into Xero at the end of each day and itemises all the items sold, so really easy to keep track of sales types and best sellers etc. Love it.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so glad to hear that Xero helps make running your business easier. Thanks for choosing Bold!

5 / 5 Share

March 9, 2023

Great app and saves plenty of time with tonnes of automation going on behind the scenes. Their support is also pretty responsive.

Using app

Over 5 years

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your kind review! We're always here to help with anything you may need. Thanks for choosing Bold!

5 / 5 Share

March 6, 2023

Payments download to Xero daily - straight forward to reconcile with info min of 100 charactors to kdkdk.

Store

abeeco

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review, we are so glad to hear Xero fulfills your needs! Thanks for choosing Bold!

5 / 5 Share

March 3, 2023

We've used the BOLD / Xero App for the last 3 years and never had any issues with it, it does exactly what we need and hasn't let us down once, so we would fully recommend it! we often have to export the data on the same day, (in order to send an invoice to a customer from Xero) although we have it set to export at the end of every day and we've never had any issues with this happening, everything does as it says on the tin, couldn't fault it.

Using app

Almost 3 years

Total reviews

6

Average rating

3.7

Developer Reply

Words like yours make our day! We are so glad our solutions make your life easier. That is exactly what we strive for. Thanks for writing in and thanks for choosing Bold!

5 / 5 Share

March 2, 2023

Great app and does exactly what it promises! A little expensive but we need it to simplify processes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, your words are much appreciated! We're glad to hear the app makes life a little easier!

5 / 5 Share

March 2, 2023

This app has worked well for us and does precisely what it promises. Customer service is responsive as well. Thanks!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad to hear the app meets all your requirements. We are always happy to help. Thanks for taking the time to write in!

5 / 5 Share

March 1, 2023

Great product. This app does what it's supposed to do without the complicated integration process that most apps of this nature have.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Appreciate the kind review! We so are glad to hear you are finding the app easy to set up and use. Thanks for choosing Bold!

5 / 5 Share

Feb. 28, 2023

Does the job and works fine for my business. I still don't know why I need to write 100 characters as I don't have much to say.

Store

Magic T

Using app

About 2 years

Total reviews

10

Average rating

3.2

Developer Reply

Thank you for your kind review. Your feedback is much appreciated! Thank you for choosing Bold!

5 / 5 Share

March 25, 2021

Thank you Hazma for helping we transfer missing invoices - We had some invoices that has not transferred across to our xero software but Hazma got it working. Great work. Thanks.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Hazma was there to help you with the app. Glad that everything is working great, thank you for choosing Bold!

5 / 5 Share

March 23, 2021

Thank you very much Hamza for your speedy response regarding our problem , it is much appreciated that you got back to us so quick!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. So thrilled that Hamza was there to assist you with the issues you were experiencing. We are always happy to help!

5 / 5 Share

Dec. 7, 2020

Great experience with this app. Support staff (Nikhil) was very professional and helpful. Issue was fixed promptly efficiently.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2020

Had a problem with it exporting from my shopify and contacted Bold support. i recieved great and quick help from Carter and he fixed the problem in minutes.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2020

Really great support from Rony, he was able to solve my two issues in a matter of minutes. Thanks a lot!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2020

Jericho has helped both times I have had issues creating product codes and using the mapping tool - he is fantastic!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Thanks Nick for getting my app to work correctly. Exporting orders to xero nicely now. Seems very easy to use

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2019

I have had a number of customers leave incorrect email addresses which has totally stuffed up my integration between Shopify and Xero. Jericho at Bold patiently helped me work through the issue over a number of days which got me back on track. Such great service!

Using app

12 months

Total reviews

2

Average rating

5.0