Made By Mary review for Redo

May 3, 2024

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience. Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast. The Redo Team was super helpful with implementation. Highly recommend the app.