All reviews

Rating Breakdown

  • 5
    99% (271 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 100% (274)
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5 / 5 Share

April 11, 2022

The customer service is really good! Hope to see more fields to use on app. It have improved our business a lot!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

As someone who is not tech savvy, this app is extremely easy to use. There was an update that needed to be made to the destination of the ongoing reports that was updated within minutes, thanks to their great customer service team. CS has been helpful with every question I have along the way with clear instructions and screenshots.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

The support is really very good and fast! Even with more complicated problems we could be helped! I would always wish for such support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Nice app to automate daily download of order information. I can email or ftp the files. Pretty easy to create templates and schedule the job.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

This app helped automate one of our most tedious tasks, giving us hours back in our day! Fabulous support team, Cullen is great!

Using app

30 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app gets the job done. The native Shopify order export couldn't do what we need. Great support via chat.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

We installed the Xporter app to communicate between our Shopify inventory and the software that we use to control our warehouse stock levels. We initially operated it on a B2B platform, configuration with our SFTP was simple & it's been running for roughly a year, unhindered, on a schedule that allows us to control frequency. We were so happy with how the application performed that we again used it on a second store, this time a B2C platform and as such it required a bit more work upon initial installation. This is where Jason and his team came to the fore — The configuration for the second store was more challenging in how we needed the export to be formatted and thus, we needed some custom configuration. Responses were swift even when not reciprocated on our side and Jason solved the issue we were facing whilst neither losing his patience nor willingness to assist despite multiple changes in how we tweaked the CSV output. As far as applications go, it does what we need, but it would be as a result of the exceptional customer service that I'd recommend it for any future projects.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Awesome app, and awesome support! Thanks Jason, you are great! I hope to continue using the app as it meets all our needs!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

On our Shopify store, we have created variable bundles allowing our customer's to build their own unique products. Consequently, as our sales have increased the amount of time we were consuming inputting the unique products into Netsuite was becoming overwhelming. Until we discovered Jason & Callun from Xporter in which we could not recommend enough for all the repetitive emails, coding and patience to create the perfect CSV upload for us. We will certainly be contacting Jason & Cullen for any future assistance. Thanks :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

The best part of this app is the outstanding customer service. They are extremely helpful in setting up what needs to be set up for exporting data from our store. Would recommend this APP to anyone looking for a simple way to export shopify data (specifically liquid fields)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Great app with tons of options for customization. Max and the customer service team go above and beyong to make sure all our needs were met. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

This app really fills the holes where Shopify experts or other data exports lack. Love it. Recommend it! Their support team is very quick and helpful too. Back again! Just wanted to reiterate how extremely supportive the staff is. If you need help creating a report they are quick to provide. Always a good experience.

Store

SUPER73

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

This application has been integral in our businesses and the support Xporter provides has always been very good. They are usually very responsive and always helpful. UPDATE: 3 years later and we're still a daily user of this app. The latest app updates are very helpful and the support is always on point. Very pleased.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Outstanding support. Jason is excellent. We use this app to pull all our reports with orders that have custom personalization. Jason walked me thru the ton of options. This is truly an huge time saver for us. We could not operate without it. Kudos to the team at Xporter - fantastic app!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

1. This is a great team with superb skills and quick response to make you feel like you are there. 2. Thank you very much, I will recommend this application to everyone. 3,I have installed this program in two of my stores, especially for custom-made merchandise stores. I think it is very suitable. It is also suitable for order downloading and management of retail stores. It is a great program. custom bobble heads Shopify mydedor.com

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great app and the team has been super helpful in getting us set up the right way. Would recommend 100%.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

This is a very powerful tool for everything from simple reports to highly complex, automated reporting. The UX isn't the most intuitive but the support team more than makes up for it though excellent communication and expert issue-resolution.

Store

Rudsak

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 28, 2021

I don't need a ton of reports but the one I needed was important--this app handled it. The guys in support were of great help and actually wrote the template for me..

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2021

Sim was extremely helpful with setting up a custom report for us to connect with our ERP. The reporting we built will save our team 2-3 hours p/week. We

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2021

Thank you to the after-sales team who made it possible for me to do what I wanted to do. Bravo for quick answer

Using app

7 months

Total reviews

8

Average rating

4.9