Xpressbees
With Xpressbees, ship faster, smarter, and cheaper.
Rating
3.1
feedback
11
chart
#870
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
9%
-
Less than a month
55%
-
Less than a year
73%
-
More than a year
0%
Reviews Summary
The reviews for the Xpressbees Shopify App are quite polarized, with some users expressing extreme dissatisfaction with the service, citing issues such as mishandled shipments, stolen items, poor customer support, and delays in delivery. On the other hand, there are several positive reviews praising the app for its user-friendly interface, helpful team members, reliable service, and efficient support. Users have highlighted specific individuals like Tushar sir and Babita Singh as exceptional points of contact for resolving issues and providing quick responses to queries. Overall, the app seems to have a mixed reputation, with both negative and positive experiences shared by users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 3, 2025
DO NOT TRUST XPRESSBEES FOR YOUR SHIPMENTS! Absolutely terrible experience—our shipments were mishandled, with items stolen and zero customer support to resolve the issue. After holding our shipment for over a month without even attempting delivery, they had the audacity to return it and charge us RTO fees! A complete scam operation with no accountability. Avoid at all costs if you value your customers,products and business.
Feb. 5, 2025
Major major issue is BAD customer support. There is no point of contact. Incident 1: My bulk packages that were required for an exhibition were misplaced and no one helped. I looped in multiple internal folks, made calls to normal customer support, but no one even gave the number of delivery centre. I then physically went to 4 locations everyone sending me to the other location saying that the package is on the other centre. It's a complete mess. Incident 2: Their centre is constantly charging extra weight incorrectly, I wrote to their executives but no positive resolution. Incident 3: Similarly they have a techinical issue where they don't initiate mail to customer on shipping updates, which is part of shopify api and is done by all other providers. I wrote to them over email explaining how it can be solved but no response. Really bad customer service. Recommend staying away. It's better to pay 20 extra rs to shiprocket.
Dec. 11, 2024
Fraud company. They delivered my one rto without otp and when I am asking for Pod they are giving a POD without stamp. Even On that when rto was delivered to me it was 2 shipments but delivery boy delivered me one and I put a stamp in one box of paper ( pod paper )and in other box I written not received. I have copy of that POD which I signed but now they are providing a same Pod with cutting. company has marked a arrow sign from 2nd box to first and cut the lines not received with pen and saying rto has been delivered. they are 100 percent fraud and even they do not attend 50 percent shipments to customer and makes it rto without reason. Please beware from this fraud company. The tracking was 14345140501753 which I did not received.
Sept. 20, 2024
Initial service was ok, but it is getting delay in delivery of shipment, some of the shipment taking more then 10 days.
July 9, 2024
I have been using Xpressbees for all my shipping needs and I've been consistently impressed with their service. Their Pickup person are friendly and efficient, and "Tushar sir is a great supporting men is always helpful and responsive" My packages have always arrived on time and in great condition. I highly recommend Xpressbees for anyone looking for a reliable and hassle-free shipping experience.
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