Xyla AI Social Media Autopilot for Shopify

Xyla AI Social Media Autopilot

Xyla AI - Shopify Social Media AI Auto-Poster

Rating

4.8

feedback

128

Reviews

chart

#516

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    66%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

Xyla AI has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's ability to automate social media posting, saving them time and effort. The app is praised for its intuitive setup process, creative post generation, and seamless integration with various social media platforms. Users also highlight the app's versatility in creating different types of posts, such as videos, quizzes, and memes, keeping their marketing strategies engaging and diverse. Additionally, the customer service team is commended for being responsive and helpful. However, some users express dissatisfaction with the limitations of the free plan, feeling that it lacks functionality and serves more as a teaser for the paid version. They mention the inability to swap out or regenerate posts without upgrading, which hinders their ability to fully test the platform before committing to a paid plan.

Highlights

Positive aspects: Automation of social media posting, intuitive setup process, creative post generation, versatility in post types, seamless integration with social media platforms, responsive customer service
Negative aspects: Limitations of the free plan, lack of functionality without upgrading, inability to swap out or regenerate posts without payment

Rating Breakdown

  • 5
    89% (114 ratings)
  • 4
    9% (11 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 83% (106)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2025

Intuitive and incredibly helpful 10/10.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

I'm not a marketer. This app made it super easy and fun to create and schedule posts for my small business. I'm super happy that I found this!

Using app

--

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 16, 2025

Using app

22 days

Total reviews

1

Average rating

2.0

1 / 5 Share

Dec. 13, 2025

I would put 0 stars if I could. While the free app was okay, I tried subscribing to see what the premium features were like. I found the posts to be off topic and poorly executed, and I cancelled my subscription after a few days. I then got my bill, which was over $400, none of the plans I tried even cost that much so it makes no sense why it's so expensive. Their website specifically says you won't be double charged if you switch subscriptions, yet that's exactly what happened. Their customer service said they would not refund me anything, as " Shopify have already taken their app store commission and we have also incurred AI costs from your account." On top of that, since I unsubscribed, I can't access any of the premium features anymore so their customer support is saying they won't refund me, PLUS I can't use the over $400- double subscription anymore. This app posted only a few posts which apparantly just cost me over $75 a post! Horrendous customer service and I hope everyone avoids this scammer company. Will be following up with shopify and disputing this charge since they won't offer support or refund if you try the subscribed options and don't like them. The free version has very limited features, not really worth using compared to just posting something yourself.

Using app

26 days

Total reviews

2

Average rating

3.0

4 / 5 Share

Dec. 10, 2025

Great site! It allowed me to make videos and market on social media platforms. The only fixes that I would suggest is better video qualities. My videos that were posted were all blurry and whenever I set up a same day ad, it never posted but took away from my credits. Overall wonderful website!

Using app

22 days

Total reviews

2

Average rating

4.5

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more