Yanet Retail Barcode Labels
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In November, we had a rough start. The system went down. Nothing worked. They did not give up. They continue to work hard to get our business back and we do love their app. We can honestly say out of the five apps that we have used for barcodes. this is the best one. The interface is the best it’s easier to use and there are Way less directions you have to go to accomplish making a barcode
Hi Laciann Collective, Thank you for sharing your feedback with us. We're truly sorry to hear about your experience, especially during such a busy time like Black Friday. We understand how frustrating it can be when things don’t go as planned, and we sincerely apologize for any inconvenience this has caused you. Your time is valuable, and we appreciate the effort you put into reaching out for support. We strive to provide timely assistance, and it’s clear we fell short in your case. I’d love the opportunity to make this right for you. If you could provide us which time range you will be available for a discussion, then we can arrange a remote connection to check directly on the app for you. We genuinely value your business and would appreciate the chance to show you how much we care. Your feedback is essential to us, and we want to ensure you have a positive experience. Thank you for your understanding, and I hope to hear from you soon! Regards, Yanet Support Team
very good support. solid product. very important to our business and solved a big need.
I love the Get Extra Labels feature! Easy to use, get the job done without worry. Must have!
answered my question and made my label! so helpful.
Great service from Alex helping walk me through the options. New to the app but it looks like there are a lot of features.
Support is prompt and friendly.
The support is very quick they helped me to create a barcode template as per my requirement. Very easy & Quick highly recommended
Great Customer Service! So helpful!
Great experience, and I believe this product has a lot of potential. The only suggestion for a 5-star rating would be to add an option to select all items in a collection at once, rather than individually.
Easy to use and was able to barcode my entire store in a day. Easy to customise the labels
Alice is very helpful with label setting, thank you a lot ^_^
The support is amazing they help me create a barcode template whenever we had a doubt they solved the queries, highly recommended.
It shows invalid GTIN. When we scan barcodes it shows different products from other merchants. Not legitimate
Hi there, Firstly, we are really sorry if you have any unhappy experience while using our app. Regarding the issue you mentioned in your review, it seems that you had used our GTIN generator function, which will require to input your Country Code and GS1 Prefix before generating barcode. So in this case that you scan barcode and it shows different products from other merchants, can you please check if you input your correct GS1 prefix? We are completely confident that our app will generate the standard GTINs for Amazon and Google Shopping as long as the input data is correct. We would love to support you to solve this problem so please feel free to contact us via Livechat or email [email protected]. Hope to hear back from you! Regards, Yanet Support Team
Tracy saved the day. We had an internal issue printing labels. I was able to get back up and running in a very short amount of time. Thank you Tracy!
very good, a lot of features. make things faster and easy
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