Yanet: FAQ Page, Product FAQs
Create a professional FAQ page and show it on product...
Rating
4.5
feedback
33
chart
#2,530
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
24%
-
Less than a month
45%
-
Less than a year
15%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of creating FAQs, the excellent customer service, and the app's user-friendly interface. Customers appreciate the quick responses from the support team and the ability to customize the FAQ pages to suit their needs. However, there are a few negative reviews mentioning technical issues such as the app not opening or errors in functionality. Despite these issues, the majority of users highly recommend the app for its functionality and customer service.
Highlights
Review RSS Feed
All reviews
June 3, 2025
I was looking for a FAQ app that could work as a 'section' for my loyalty page. While it worked (FAQ appears as text only) it didn't keep to the template style I had wanted, but it works when it's on it's own FAQ page. There are lots of template choices for you to choose from and you can customise if you just want it on it's own FAQ page. The customer service from Liam has been fantastic! and the response time was very quick! It's a shame the app wasn't suitable for what I needed, otherwise I would be keeping it.
March 6, 2025
We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!
Feb. 18, 2025
La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.
Hi there, This is Liam from Yanet team here. Hope you have a great day. First of all, I would like to express my deepest apology for the unwanted experience that you have with us. However, we have send you an email as well as the collab request with our access to your store to check it and update it further for you but we haven't received a response from you about it. We have tried to send you a collab request again to check it further and hope to resolve it as soon as possible for you. Best regards, Liam
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