Yanet: FAQ Page, Product FAQs for Shopify

Yanet: FAQ Page, Product FAQs

Create a professional FAQ page and show it on product...

Developer

Rating

4.4

feedback

65

Reviews

chart

#2,877

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    15%
  • Less than a year
    57%
  • More than a year
    15%

Reviews Summary

The reviews for the Yanet FAQ app are overwhelmingly positive, with users praising the ease of creating FAQs, the look and feel of the pages, and the excellent customer service provided by the support team. Customers appreciate the quick responses and efficient problem-solving abilities of the customer service staff. The app is described as user-friendly, with customizable features that match the design of individual websites. However, there are a few negative reviews mentioning bugs in the app, unresponsive customer service in some cases, and issues with app functionality. Overall, the app is highly recommended by users for its functionality and customer support.

Highlights

Positive customer service experience and quick problem-solving
User-friendly interface and customizable features
Some users experienced bugs and unresponsive customer service
App functionality and design matching individual websites
Highly recommended by users

Rating Breakdown

  • 5
    92% (60 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2025

We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 18, 2025

La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.

Using app

About 2 years

Total reviews

15

Average rating

4.7

Developer Reply

Hi there, This is Liam from Yanet team here. Hope you have a great day. First of all, I would like to express my deepest apology for the unwanted experience that you have with us. However, we have send you an email as well as the collab request with our access to your store to check it and update it further for you but we haven't received a response from you about it. We have tried to send you a collab request again to check it further and hope to resolve it as soon as possible for you. Best regards, Liam

5 / 5 Share

Dec. 3, 2024

The customer service staff was very patient and professional and solved my problem efficiently.

Store

dépow

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

GOOD

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

the best thanks for helping best app 10/10

Store

Mein Shop

Using app

4 months

All reviews

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