Yanet: FAQ Page, Product FAQs
Create a professional FAQ page and show it on product...
Rating
4.3
feedback
33
chart
#2,830
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
18%
-
Less than a month
30%
-
Less than a year
112%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of creating FAQs, the helpful and responsive customer service, and the professional look and feel of the pages. Users appreciate the user-friendly interface, quick response times from the support team, and the ability to customize the FAQ section to match their website design. However, there are a few negative reviews mentioning bugs in the app, issues with customer service responsiveness, and technical problems like the app not opening or displaying after an update. Overall, the app seems to be well-received for its functionality and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 6, 2025
We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!
Feb. 18, 2025
La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.
Hi there, This is Liam from Yanet team here. Hope you have a great day. First of all, I would like to express my deepest apology for the unwanted experience that you have with us. However, we have send you an email as well as the collab request with our access to your store to check it and update it further for you but we haven't received a response from you about it. We have tried to send you a collab request again to check it further and hope to resolve it as soon as possible for you. Best regards, Liam
Dec. 3, 2024
The customer service staff was very patient and professional and solved my problem efficiently.
May 7, 2024
the best thanks for helping best app 10/10
Store
Mein Shop
Using app
4 months
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