Yanet: FAQ Page, Product FAQs for Shopify

Yanet: FAQ Page, Product FAQs

Create a professional FAQ page and show it on product...

Developer

Rating

4.7

feedback

64

Reviews

chart

#3,604

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    9%
  • Less than a month
    20%
  • Less than a year
    58%
  • More than a year
    8%

Reviews Summary

The reviews for the Yanet FAQ Shopify App are overwhelmingly positive, with users praising the excellent customer service, user-friendly interface, and quick response times. Many users highlighted the helpful and patient support team, mentioning specific team members like Emma and Tracy. The app's customization features, ease of use, and ability to create professional-looking FAQ pages were also commended. However, there were a few negative reviews mentioning bugs in the app and difficulties in reaching customer support initially. Overall, the app seems to be highly recommended by users for its functionality and customer service.

Highlights

Excellent customer service and quick response times
User-friendly interface and customization features
Positive feedback on specific support team members like Emma and Tracy
Some users experienced bugs and initial difficulties in reaching customer support
High recommendation from users for functionality and ease of use

Rating Breakdown

  • 5
    94% (60 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2024

The customer service staff was very patient and professional and solved my problem efficiently.

Store

dépow

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

GOOD

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

the best thanks for helping best app 10/10

Store

Mein Shop

Using app

4 months

1 / 5 Share

March 1, 2024

The app contains a lot of bugs. Customer service or devs were unable to fix the issue. I asked for an update and never received any response. Horrible service!

Using app

5 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Feb. 26, 2024

Aplicación muy práctica y útil

Using app

9 days

Total reviews

2

Average rating

5.0

All reviews

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