All reviews

Rating Breakdown

  • 5
    92% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 97% (35)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2025

Free but already wonderful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Love it! Using it! Connected a few times with the team and they helped me out real quick.

Store

Hooistomer.shop

Using app

20 minutes

5 / 5 Share

June 16, 2025

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

Thus far, I am enjoying the features that come with this app!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

I was looking for a FAQ app that could work as a 'section' for my loyalty page. While it worked (FAQ appears as text only) it didn't keep to the template style I had wanted, but it works when it's on it's own FAQ page. There are lots of template choices for you to choose from and you can customise if you just want it on it's own FAQ page. The customer service from Liam has been fantastic! and the response time was very quick! It's a shame the app wasn't suitable for what I needed, otherwise I would be keeping it.

Using app

5 days

Total reviews

10

Average rating

4.9

5 / 5 Share

March 6, 2025

We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

The customer service staff was very patient and professional and solved my problem efficiently.

Store

dépow

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

it is really nice service, very fast and the exact same as what we want. TTTTHHANNKKYOUU!!!!!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

I recently tried Yanet FAQ, and I must say, the service is excellent! The app is user-friendly, and the customer support is top-notch. They respond quickly to any questions or doubts, and their team is very diligent and professional in addressing all inquiries. They handle adjustments efficiently and guide you through the process patiently. Overall, the experience with Yanet FAQ is delightful. I highly recommend it to anyone looking for a reliable and user-friendly app with great customer support. Kudos to Tracy and the team for their dedication to excellence!

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 3, 2023

Great customer support! So far, I have just installed the app and learning how to use it but the app is clean and easy to use.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

Una atención al cliente excelente, gracias a la ayuda de Emma logre ponerla de forma correcta y me quitó la marca de agua. Una app fácil y sencilla para hacer más profesional tu web

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

my old FAQ app deleted all my FAQ's because they switched to a paid service. switched to this one and it's made my page look better. app is easy to use and customer service actually helps resolve your issues! thanks for free app!

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 7, 2023

Very easy to understand, customer service replies are very fast and professional. She can teach you even if you don't know anything.

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 21, 2023

Supporters are good,and fast response. ...................................................................f

Store

MomMed

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Emma was amazing she helped me get the app placed in the correct tab on the menu! very patient and prompt.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

I highly recommend this app! The navigation was easy and steady! It also has a very professional and clean touch

Using app

About 11 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Great product simple and easy to go with customer support is great and very quick to work with. I hope to all the app provide to learn form them

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Good service, I got my water mark removed in an instant and the staff is really kind too. The interface is also really easy to understand!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

amazing app with a simple to use interface. high recommend!! Emma from support was perfect in in navigating me through some requests. this App is just was you need.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

This app works really well! If you don't know that code for shopify's original page, or any other. Then use this application is absolutely can, can say very convenient. 1. the page style can choose their own templates, fonts, width, background images and so on (although the template is limited). 2. you can set a lot of categories, and you can also add emoticons to the categories. 3. you can set a lot of questions. 4. the answer can be part of the font changes, you can also add tables, add links. 5. In the finished page, search for the keyword and the questions and answers about this keyword will be shown. Emma from the customer support team was great, and Emma helped me with all the problems I encountered during the setup process. Very good! Highly recommend this app.

Using app

6 days

Total reviews

1

Average rating

5.0