All reviews

Rating Breakdown

  • 5
    94% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2024

GOOD

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

the best thanks for helping best app 10/10

Store

Mein Shop

Using app

31 minutes

1 / 5 Share

March 1, 2024

The app contains a lot of bugs. Customer service or devs were unable to fix the issue. I asked for an update and never received any response. Horrible service!

Using app

5 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Feb. 26, 2024

Aplicación muy práctica y útil

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Using app

8 months

Total reviews

38

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

it is really nice service, very fast and the exact same as what we want. TTTTHHANNKKYOUU!!!!!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

The app works very well on my product page. I really appreciated the design of the FAQ, it matches my website. As everyone can make it match his/her own website.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2023

I recently tried Yanet FAQ, and I must say, the service is excellent! The app is user-friendly, and the customer support is top-notch. They respond quickly to any questions or doubts, and their team is very diligent and professional in addressing all inquiries. They handle adjustments efficiently and guide you through the process patiently. Overall, the experience with Yanet FAQ is delightful. I highly recommend it to anyone looking for a reliable and user-friendly app with great customer support. Kudos to Tracy and the team for their dedication to excellence!

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 3, 2023

Great customer support! So far, I have just installed the app and learning how to use it but the app is clean and easy to use.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

The App is dead for two days. Can't reach out to customer support to fix it. I have to leave a one-star review to get the developer's attention. Will adjust the review if the issue is fixed. Updated: The support team contacted me and fixed the issue.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

2 / 5 Share

June 24, 2023

The app isn't opening, not here in the App store nor on my website. My FAQ page is now empty. What's happening and why are users not informed about technical problems?

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 5, 2023

Nice APP, Nice customer service.I would recommend it to other colleagues, it is easy to use and operate

Using app

5 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 9, 2023

App is amazing, supporter is friendly and has fast response so I recommend this............................

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2023

Una atención al cliente excelente, gracias a la ayuda de Emma logre ponerla de forma correcta y me quitó la marca de agua. Una app fácil y sencilla para hacer más profesional tu web

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

It's a user friendly app. The customer service team is friendly and always quick to respond via chat or email.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Enthusiastic support. They have a good support team who helped me when I had an issue. I highly recommend this app!

Store

littote

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

my old FAQ app deleted all my FAQ's because they switched to a paid service. switched to this one and it's made my page look better. app is easy to use and customer service actually helps resolve your issues! thanks for free app!

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 7, 2023

Very easy to understand, customer service replies are very fast and professional. She can teach you even if you don't know anything.

Using app

About 3 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 28, 2023

They have a good support team who helped me when I had an issue. I would say it is a good app with good value.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

the dev team literally fixed my issue in ten seconds, how is that even possible. great customer service. an easy to figure out Shopify app

Using app

25 days

Total reviews

1

Average rating

5.0