All reviews

Rating Breakdown

  • 5
    94% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Feb. 14, 2023

Emma was amazing she helped me get the app placed in the correct tab on the menu! very patient and prompt.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

I highly recommend this app! The navigation was easy and steady! It also has a very professional and clean touch

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Great product simple and easy to go with customer support is great and very quick to work with. I hope to all the app provide to learn form them

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

I was kind of nervous dealing with this app. But I'm happy that I downloaded it. Very good and easy app to work with. Customer support replies back in a timely manner. 5stars!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Just had my first experience with Yanet. The chat window was open and the support tech answered quickly. I did not have a wait at all (approx 9pmEST). The tech immediately showed me how to achieve what I wanted. Great first day with Yanet.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Good service, I got my water mark removed in an instant and the staff is really kind too. The interface is also really easy to understand!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

The application is very intuitive and easy to use. It is possible to create categories of questions and answers, organise them in a logical way and make them easily accessible for customers. It is also possible to customise the look and feel of the FAQ section to fit in with the design of the site.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Why is the app not working today? No one to even talk to? Someone talk to us, I put in a lot of hard work creating an FAQ Page and today can't access it. The issue has been resolved now. They had a little hiccup. Thanks for resolving it as soon as you can.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Easy to use, I didn’t expect fast and great support from a free app, even they removed the water mark for free.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Great application... I was easily able to customize the UI with the config widget. The support team was able to assist me right away with my questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Good app, excellent costumer service. one of the best apps in its class. what we were looking for and more

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Perfect app everything works great without anyproblems, alot of great features, the customer service is amazing helping with everthing you need and reply in less than a minute recommend for everyone that needs an faq page!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

amazing app with a simple to use interface. high recommend!! Emma from support was perfect in in navigating me through some requests. this App is just was you need.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

This app works really well! If you don't know that code for shopify's original page, or any other. Then use this application is absolutely can, can say very convenient. 1. the page style can choose their own templates, fonts, width, background images and so on (although the template is limited). 2. you can set a lot of categories, and you can also add emoticons to the categories. 3. you can set a lot of questions. 4. the answer can be part of the font changes, you can also add tables, add links. 5. In the finished page, search for the keyword and the questions and answers about this keyword will be shown. Emma from the customer support team was great, and Emma helped me with all the problems I encountered during the setup process. Very good! Highly recommend this app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Great app. It has all the features I was looking for. The support is excellent aswell. Would recommend.

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Great app with even better customer service. will recommend. Customer Service was very quick to help me with the queries.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

So far, its good. I love the response of the support team in the chat. Def helped quickly and answered all of my questions.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Price(free) is amazing, it is just amazing for what you get. If you want to have a beautiful FAQ page and want so save money here is the right place.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Great tool all around for building a site, it is very easy to use, and the app has great customer service,

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2022

Great app and good customer service! I made an FAQ within 2 hours and looks great on the website, really happy!

Using app

6 months

Total reviews

1

Average rating

5.0