All reviews

Rating Breakdown

  • 5
    95% (189 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
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1 / 5 Share

April 2, 2025

They refuse to remove popup ad "Powered By Ymq App" unless you give them a good review.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 17, 2025

UPDATE 2 March 18: After allowing YMQ dev on March 13 to install a test version to fix my initial malfunction, they now seem to have exploiting it to install what I call a hack that prevents us to sell anything, regardless B2B or B2C. Through 1 of their javascript extensions, I cannot reach in code myself to disable them, they disabled the checkout button on my cart page with JS triggered inline CSS ["checkout"] {display:none !important;} Under no functional circumstances an app should be allowed to disable checkout. Witness the screen at imgur dot com slach 5Ls7IJu. This app developer does not deserve to be active on one of biggest e-commerce platforms. --- UPDATE March 14: YMQ dev fixed the discount issue 2 days ago, but immediately discovered that the main functionality we chose this app for, being the EU tax exemption for B2B customers, no longer works. During checkout, with a valid VAT-number provided in the cart, tax is no longer deducted. This is a major issue where I haven't received feedback from in the past 48 hours. Downgrading my stars from 3 to 1 for not acknowledging the issue with prompt customer service feedback. --- This broad featured app has served us well over the past year. Very intuitive setup and configuration, seamless integration in our selected theme. Translation is only available in 1 language via the apps configuration, so alternatives via frontend javascript required to be coded. Recently, after activation of Shopify's product discounts, we discovered that discounts are no longer correctly shown in the cart. After contacting YMQ support they acknowledged the dev issue and promised to fix it ASAP. In attendance, we can't use discounts on our production sites, neither disable the b2b code part causing the issue. I will update the review in a month with the actual status.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Our technical department has investigated the issue you mentioned about the hidden checkout button. The results are as follows: Since many apps in Shopify need to take over the checkout button to implement some functions. Some apps may hide the original checkout button of the theme and create an identical cloned checkout button through their own code to ensure that their app can completely take over the click event of the checkout button. So in this case, the original checkout button will be hidden, and the cloned new checkout button may also be mistakenly hidden by other apps with such operations, which makes the checkout button in your store seem to disappear. We checked the code of your store and conducted some tests. We found that this problem exists with a small probability and may be related to the order of code execution. In your store, our app needs to take over the checkout button, and other apps (such as upsell apps) also need to take over the checkout button, which may be the cause of this problem. We have made adjustments to the code of our app to help you avoid this problem. We need to state that we will not leave hacker code in your store to destroy your store, which is not allowed. Our team is making some major upgrades to this app to meet more flexible and complex needs. This upgrade will be completed by the end of this year. This version of the code cannot be used with Shopify discounts at present. We will also enable Shopify discount compatibility for some stores, but we will inform customers in advance that this function is a test version and there will be some problems, and these problems will not be solved in the short term (because our main work is currently refactoring and updating the new version). We hope that the new version can solve most of the problems we have collected so far. For the problems you mentioned, they only appeared after we enabled the test code for you. These problems involve the original code architecture of the app and are not easily solved. If you feel that our current version of the code cannot meet all your needs, you can wait for our new version of the code at the end of this year, or try other b2b apps. Best wishes! ymq app

1 / 5 Share

Aug. 20, 2024

After I uninstalled this app, MOST of the program would not delete from my store and kept causing my new app to fail. Be carefull, you've been warned

Using app

About 2 months

Total reviews

22

Average rating

2.5

Developer Reply

Hi, Our app is a shopify OS2.0 app, and the code will not be left in your theme. If you encounter any problems, please contact us using the email address below and we will help you solve the problem. ymq-b2b@foxmail.com Best wishes! ymq app

1 / 5 Share

Dec. 11, 2023

It's not creating the wholesale customer's registration page and I can't get support. Each time I submit a support request, it says something to the effect of: 'It is now 00 hours here. We will be back in 7 hours'. I have yet to hear from anyone and needed this working yesterday. It looks like it's a pretty good app, if it worked.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We usually respond to your questions within 6 hours. The longest time will not exceed 12 hours. You didn't receive a reply from us because the email went into your spam folder. It’s not that we didn’t respond to you promptly. We strongly recommend that every store seeking support keep an eye on their own spam folder. Even if this happens rarely. Our team works hard to provide quality App and customer support to all shopify B2B merchants. If you have any questions, you are welcome to contact us. Best wishes! ymq app

1 / 5 Share

Aug. 8, 2023

Worst app I've used. Spent ages cycling through all the options in the backend which is really clunky and full of typos, only to discover that none of the settings pull through to my Shopify apart from the customer registration form. I've literally tried them all and none of them work. Tried to contact support and instead of sending my message I just got a spinning circle when I hit send. Save your time and don't bother installing.

Using app

About 3 hours

Total reviews

1

Average rating

1.0