My Store review for Yoast SEO ‑ Store optimization

UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained. Thank you for sharing your feedback with us, though we're sorry to hear about your experience. Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions , which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use. We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter. Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.