Soapy Wicks review for Yoast SEO ‑ Store optimization
Dec. 5, 2023
Don’t uninstall it because code gets stuck in there and then your website doesn’t work. And God forbid no one tells you because they want that money. It’s all about the money.
UPDATE December 11, 2023: For anyone reading along, we would like to clarify that this is not a matter of charges, as the subscription ended at the point when the app deletion was performed by the merchant. The code issue occurred because the app was not deactivated before being uninstalled/deleted, according to the uninstallation process: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/ Despite our attempts to assist the merchant on this matter as soon as they contacted us, unfortunately, this was not possible as the store is no longer hosted on Shopify. Response from December 7, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns. We understand some of our users uninstall the Yoast App using the uninstall button under Apps and Permissions in Shopify settings. This only cancels the app subscription and deletes the app from their store. This step does not remove the Yoast App theme integration, which makes the app work and leaves leftover code. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process. Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process. Here are the next troubleshooting steps to take: 1. Re-install the Yoast SEO app on your site. 2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished. 3. Click on Go back to Apps and then remove the app again. Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
