smarrt.ro review for Yoast SEO ‑ Store optimization
March 28, 2024
To be honest, this tool made my website worse that it was, the suggestions made by this APP were outdated and definitely not professional Edit: not only this app ruined my website by suggesting old / outdated practices about the SEO title, now I cannot change anything as the Yoast SEO will remain forever in the backend code of my online store, it's impossible to delete it even after deactivating the app as per their instructions, do not use this app, you can't ever remove it
April 4 update: we are adding this update in a last attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes. If you need any further assistance or can share more details, kindly let us know via email. Our support team remains at your disposal and would be happy to help in any way possible. March 31 update: Thank you for your update review though we're sorry to hear that you still have an unpleasant experience. We can understand how this can be troublesome so we would like to see how we can clarify things and assist you. Firstly, we would like to clarify Yoast SEO is in constant and direct communication with all search engines in order for our app to be always up to date and follow the best SEO practices and standards. However, we do take your update into heart and we look forward to your detailed feedback in our email so we can see how we can potentially make improvements. Regarding the code, we can see that there is no longer output coming from our app in your store's source code, but if you followed our process and you still see leftover code in your theme files, this may be due to an interruption of the process by another app possibly or theme structure. In all cases, we will soon reach out to you with an additional follow-up email and provide additional assistance. As soon as we receive a response and store access from you, we can have a direct look at your setup and fix any related issues. We're looking forward to your response and helping you as soon as possible. March 28 reply: Thank you for sharing your review, though we are sorry to hear about the experience you had. Based on your feedback, we would like to know more about what exactly happened with your site and why, so our team will soon reach out to you via email and address your concerns directly. Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted. We're looking forward to hearing from you and helping as best we can.
