Wild Oak Boutique review for Yotpo Email Marketing & SMS

July 31, 2024

Do not use Yotpo SMS as if you ever want to switch to another SMS solution they will not refund you your account balance. Yotpo has an auto reload feature that we used so we didn't have to manually add funds constantly. Our balance is $5,699.78 and they refuse to refund it back to us. I've never heard of a reputable company doing something like this. Stay away as I am sure this one of many techniques they use to make a few extra dollars. Not to mention half the reason we left was because our CSM was unresponsive half the time.